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Hertz


Joined: Jan 31, 2010
Points: 199

Why Dyson is different.
Original Message   Jul 10, 2010 4:06 am
A really cool insight to the workings behind the company and how they develop what I believe to be some the most well designed vacuums with overall good-great build quality in history.
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vacmanuk


Location: Scotland UK
Joined: May 31, 2009
Points: 1162

Re: Why Dyson is different.
Reply #70   Aug 7, 2010 9:15 pm
Hertz wrote:
Were you deprived of oxygen from putting a vacuum bag over your head? Seriously though; You basically lost the whole argument if you feel like you need to start calling names. How pathetic and child like. I wouldn't be surprised if your best friend is 10 years old to be honest. You find SEBOs and Miele's thrown out, as well. By your dumb ass logic they must be "junk", too. Buddy I've taken Dysons apart DOWN TO THE BONE, and they are *VERY* well built, with durable plastic all throughout. A testament to their quality is still running and taking the licking they did and still basically looking very good. The plastic they use is even the same color all through out - NOT painted, but ALL the plastic IS the color you see, which in that regard is better quality than even a SEBO or Miele.

Oh Grow up Hertz! One minute you're arguing about Electrolux vacuums like the Ultra for being so technologically advanced in one corner (Yet, you don't own one), then praising Kirby machines, then Dyson. Dont you sound a little bit silly? I dont give a shi* how many Dysons you have repaired, how many Dysons you find that are better built - THE EVIDENCE SPEAKS FOR ITSELF by going onto EBAY UK or any other online market like EBAY where you will find that the majority of second hand vacuums are Dyson. You'll find there are MORE Dysons sold refurbished, more Dyson vacs sold second hand and more Dysons that have been split apart for spares. What does this tell you? Well it tells me quite a few things other than the popularity that Dyson bestows...

Quality doesn't just count the colour or the strength of the plastic, infact it is IMPOSSIBLE to define what a quality vacuum cleaner is dependent on the buyers needs and the buyers use of it. If you find a whole load of Dysons that have only lasted something like 3 to 5 years, and paid top dollar for it, I'd say there's something wrong in the supposed "quality" of the vacuum in question, particularly if Dyson claim that their models are lifetime or have a number of years in which to counteract their model's longevity.  A quality vacuum in my eyes is 10 years old and with its original motor intact.
Actionvac


Joined: Oct 22, 2008
Points: 80

Re: Why Dyson is different.
Reply #71   Aug 10, 2010 1:02 pm
If you walk into boxmart and look at the vacuums of course Dyson is your best choice, if you can afford it, Hoover Tempo if you can't, but you can't compare to Sebo, Miele or Riccar Vibrance line
vacmanuk


Location: Scotland UK
Joined: May 31, 2009
Points: 1162

Re: Why Dyson is different.
Reply #72   Aug 11, 2010 8:25 am
Actionvac wrote:
If you walk into boxmart and look at the vacuums of course Dyson is your best choice, if you can afford it, Hoover Tempo if you can't, but you can't compare to Sebo, Miele or Riccar Vibrance line

Well, perhaps UK buyers are more savvy when it comes to brand choice. In terms of brands available at our Comet stores for example, DYSON used to have the largest number of models to view. Now there are 9 uprights compared to 9 Vax uprights, 5 cylinders compared to 13 Miele models. That tells me a lot; more brands more choice. No longer Dyson being the biggest amount on display.
Actionvac


Joined: Oct 22, 2008
Points: 80

Re: Why Dyson is different.
Reply #73   Aug 11, 2010 10:58 am
vacmanuk wrote:
Well, perhaps UK buyers are more savvy when it comes to brand choice. In terms of brands available at our Comet stores for example, DYSON used to have the largest number of models to view. Now there are 9 uprights compared to 9 Vax uprights, 5 cylinders compared to 13 Miele models. That tells me a lot; more brands more choice. No longer Dyson being the biggest amount on display.


Well in the USA consumers have the choice of Dyson or a bunch of China made garbage in box stores mostly (some Miele in Bed bath Beyond stores) for the better models they have to find an independant vac dealer like me
vacmanuk


Location: Scotland UK
Joined: May 31, 2009
Points: 1162

Re: Why Dyson is different.
Reply #74   Aug 11, 2010 12:09 pm
Things may well change due to lifestyle and consumers needs.
Venson


Joined: Jul 23, 2007
Points: 1900

Re: Why Dyson is different.
Reply #75   Aug 11, 2010 12:24 pm
Actionvac wrote:
Well in the USA consumers have the choice of Dyson or a bunch of China made garbage in box stores mostly (some Miele in Bed bath Beyond stores) for the better models they have to find an independant vac dealer like me



Hi Actionvac,

I think there lots of shopping options around.  However, people can be lazy or feel too beleagured by other matters to take time to look.

Indie shops can be good resouces for good vacuums -- because pricing can be negotiated -- and also for good, sturdy rebuilts that come with warranty that may come at really nice prices.  We now also have eBay but accomplishing good purchases by way of it takes common sense and care.

Nonetheless, many people who'd only deal with specialists for highly expensive purchases seem to feel, as I'm sure you're well aware, "What's a vacuum cleaner?"

I was at my local vac shop yesterday chewing the fat for a minute with its owner who was proudly regaling me with the story of how he'd made his first hole-in-one a couple of weeks ago.  I know squat about golf so that part of the conversation lasted just a minute or two and got to vacuums.  Most memorable, he said that years ago he'd been taught by a company rep that vacuum buyers fall into definite categories.  Those that feel no more than 99 bucks is a proper price for a vacuum and who will never spend more than that and then those that feel a good vacuum can't be had for less than 500 dollars who will probably never spend less than that.  The opportunity for real sales potential predominantly lies with those who stand in the middle. They can be convinced to try this or try that and probably settle on whatever gives them perceived satisfaction.  The quote, unquote good fit.

Venson

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: Why Dyson is different.
Reply #76   Aug 11, 2010 12:49 pm
Venson wrote:
Hi Actionvac,

I think there lots of shopping options around.  However, people can be lazy or feel too beleagured by other matters to take time to look.

Indie shops can be good resouces for good vacuums -- because pricing can be negotiated -- and also for good, sturdy rebuilts that come with warranty that may come at really nice prices.  We now also have eBay but accomplishing good purchases by way of it takes common sense and care.

Nonetheless, many people who'd only deal with specialists for highly expensive purchases seem to feel, as I'm sure you're well aware, "What's a vacuum cleaner?"

I was at my local vac shop yesterday chewing the fat for a minute with its owner who was proudly regaling me with the story of how he'd made his first hole-in-one a couple of weeks ago.  I know squat about golf so that part of the conversation lasted just a minute or two and got to vacuums.  Most memorable, he said that years ago he'd been taught by a company rep that vacuum buyers fall into definite categories.  Those that feel no more than 99 bucks is a proper price for a vacuum and who will never spend more than that and then those that feel a good vacuum can't be had for less than 500 dollars who will probably never spend less than that.  The opportunity for real sales potential predominantly lies with those who stand in the middle. They can be convinced to try this or try that and probably settle on whatever gives them perceived satisfaction.  The quote, unquote good fit.

Venson



Hi Venson:

20-60-20 rule.  20 percent of consumers could care less about vacuums and the particular brands/models.  20 percent know exactly what they want and are willing to pay for quality made and performing vacuums.  60 percent go with the flow..whatever comes along and anything as long as it runs and picks up the dirt.

Carmine D.

Venson


Joined: Jul 23, 2007
Points: 1900

Re: Why Dyson is different.
Reply #77   Aug 11, 2010 1:39 pm
CarmineD wrote:
Hi Venson:

20-60-20 rule.  20 percent of consumers could care less about vacuums and the particular brands/models.  20 percent know exactly what they want and are willing to pay for quality made and performing vacuums.  60 percent go with the flow..whatever comes along and anything as long as it runs and picks up the dirt.

Carmine D.



Thanks Carmine,

My neighborhood guy didn't tell me there's a name for it.

Venson

Actionvac


Joined: Oct 22, 2008
Points: 80

Re: Why Dyson is different.
Reply #78   Aug 11, 2010 3:50 pm
Venson that is so true, I have done Dirt devil warranty for 20 yrs and do you think I have sold anything to those folks more than a pak of bags? no of course not thats because they are the 100.00 people, now Dyson warranty sells me 20-30- new high end vacs a year (and pays better) because they are the folks that spent the 500.00 to get something good and willing to spent another 500 plus in my shop.
This message was modified Aug 11, 2010 by Actionvac
vacmanuk


Location: Scotland UK
Joined: May 31, 2009
Points: 1162

Re: Why Dyson is different.
Reply #79   Aug 11, 2010 9:10 pm
CarmineD wrote:
Hi Venson:

20-60-20 rule.  20 percent of consumers could care less about vacuums and the particular brands/models.  20 percent know exactly what they want and are willing to pay for quality made and performing vacuums.  60 percent go with the flow..whatever comes along and anything as long as it runs and picks up the dirt.

Carmine D.


Sadly I wish that were true in the UK. When I worked in retail in the UK, most customers knew that they wanted a Dyson by the infamous commercials and wouldn't back down from the brand until they tried it in the shop. Then they began to see that it was not all sweet and wonderful. Most customers now are reading up on Which and other consumer sites and asking weird but wonderful questions that I've not heard for a long time stuff like:

"Well it looks fantastic but how easy is it to change the drive belt?"
"If the hose goes up a stair case, does the model fall over?"
"If Dyson says his models are lifetime, what about the filters and drive belts?"

Clearly some UK consumers are thinking ahead of themselves and most would if they have had bagged vacuums and ran out of bags. Dyson has tried every rule in the book when it comes to bagged vacs. If sales were really that bad, I guess there would be no market for bagged vacs.
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