Vacuum Cleaners Discussions |
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CarmineD
Joined: Dec 30, 2007
Points: 5894
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Re: whatever happened to the Rainbow enthusiasts
Reply #144 Jan 30, 2010 6:22 am |
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Hi vacmanuk, This is the first I'm hearing of this. I wish the article had been more specific as it is a little difficult to determine if the problem is in the hose wiring or within the cleaner itself. Filter Queens have always run hot due to the material used for dampening sound (at one time cotton batting) at the top of the machine being mainly responsible for FQ's famed quiet. If I am correct, I would also think that higher power motors used to keep the machine competitive would also up the factor. That I assume was the reason for the introduction of the plastic grillwork on top of this all metal machine a good number of years ago. Nonetheless, the older models lasted and served quite well. My best guess is that the kids in charge now are looking to save money and are cutting their own throats by cutting corners. As for the hose, etc., the new attachment set-up is totally different from anything FQ has done before. The PN as I understand it is an improvement over past ideas which made FQ no wonder on carpeting. Venson
Hi Venson:
I believe prior to your tenue here this FQ issue was posted. Frankly I completely forgot about it when the HOOVER WT switch and Electrolus Pronto issues surfaced but Vacmanuk's posting jogged my memory. Interesting too that HOOVER had about 100 plus of these defects reported prior to recall while FQ reports 44 thru May 2009. Considering the mass sales of the HOOVER WT's one would expect many more vice the FQ. Carmine D.
This message was modified Jan 30, 2010 by CarmineD
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Venson
Joined: Jul 22, 2007
Points: 1900
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Re: whatever happened to the Rainbow enthusiasts
Reply #145 Jan 30, 2010 6:44 am |
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Hi Venson: I believe prior to your tenue here this FQ issue was posted. Frankly I completely forgot about it when the HOOVER WT switch and Electrolus Pronto issues surfaced but Vacmanuk's posting jogged my memory. Interesting too that HOOVER had about 100 plus of these defects reported prior to recall while FQ reports 44 thru May 2009. Considering the mass sales of the HOOVER WT's one would expect many more vice the FQ. Carmine D.
Not too bad as the article says 44,000 of this model were put out between 2004 and 2006. Statistically thinking, the number is quite low if the number of reports/actual incident is correct. Nonetheless, the article is not very informative as far as offering a clear description of what overheated and where overheating occurred. I've replied to that effect.
Venson
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Venson
Joined: Jul 22, 2007
Points: 1900
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Re: whatever happened to the Rainbow enthusiasts
Reply #146 Jan 30, 2010 7:05 am |
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Not too bad as the article says 44,000 of this model were put out between 2004 and 2006. Statistically thinking, the number is quite low if the number of reports/actual incident is correct. Nonetheless, the article is not very informative as far as offering a clear description of what overheated and where overheating occurred. I've replied to that effect. Venson
Hi,
Following is a link to FQ's website and a PDF regarding the issue. I would note that it was not conspicuous nor easy to find as I had to do a search for "recall" at the FQ site. The problem reported is stated thus, "The recalled cleaners’ wiring can overheat, causing electrical arcing and melting." http://www.filterqueen.com/pdf/HMI_Press_Release_042909.pdf Venson
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CarmineD
Joined: Dec 30, 2007
Points: 5894
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Re: whatever happened to the Rainbow enthusiasts
Reply #147 Jan 30, 2010 11:16 am |
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Severus
If my vacuum can remove even one spec of dirt that yours misses, then mine is better than yours - even if there's no proof that mine would have picked up as much dirt as yours...
Joined: Jul 30, 2007
Points: 397
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Re: whatever happened to the Rainbow enthusiasts
Reply #150 Mar 17, 2011 6:58 am |
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My family suffered through a 2.5 hour "no obligation to buy" Rainbow demonstration as a result of my wife signing up to "win" a prize. Of course everyone wins the opportunity for a token prize. Note - it's not really a prize when you have to do something to earn it. Our "prize" was a Rainmate - essentially a small humidifier comparable to the $15 ones at Walmart. For the low price of $20, we can buy some aromatherapy chemicals. I wasn't particularly impressed with the Rainbow, and the nearly $2600 price tag plus $350 if you want to buy the aqua-mate (carpet cleaner - alternatively you can sell out your friends if they agree to suffer through demos and get a "free one.") I would agree with the posters who say that the power nozzle is poorly designed. It felt clunky to use. Forcing the consumer to hold a trigger switch to avoid having to include a safety reset switch is a design flaw. Having the belt in the middle of the nozzle with a 1 inch or so gap in cleaning coverage seems like a major design flaw. I wonder if that's the biggest reason for Rainbow's poor performance in carpet cleaning in CR testing. I was absolutely amazed at the attempts at deception and outright lies in the demonstration. Perhaps the most blatant example is how they rebox the Rainbow after the demo so they can pretend that it is brand new for the next demo. I happened to take the cover off the power nozzle to look at the belt protector, and saw remnants of red and brown carpeting - not from my house.) To beat it all, the SOB thought we could be bribed to give him names of our friends/relatives who might want to suffer through demos. I like my friends. Friends don't sign up friends for Rainbow demos (at least not without prior approval and warning).
The smart tyrant writes his own story to ensure that it is favorable. The lazy will repeat lines from the book without fact checking.
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CarmineD
Joined: Dec 30, 2007
Points: 5894
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Re: whatever happened to the Rainbow enthusiasts
Reply #151 Mar 17, 2011 9:39 am |
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Hello Severus: I am no fan of Rexair/Rainbow. Never have been. Never sold them new/used. Parts and repairs okay but I never sought them out. Only did as an accommodation to my regular vacuum customers. Why? In part, Rexair launched into the vacuum industry with a huge myth: Ideal for asthma and allergy sufferers. Really? How about the vacuum clean up after each use. Mud is good? Doesn’t bother these allergy sufferers? Of course it does. It toned down its claims after being forced to but the vacuum never really kept pace with the industry for performance and price. Low on the former and highest on the latter. Happy for people who use and like them but never ever more for me. I used trade ins as window displays. Carmine D.
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CarmineD
Joined: Dec 30, 2007
Points: 5894
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Re: whatever happened to the Rainbow enthusiasts
Reply #153 Mar 18, 2011 9:08 am |
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.....That Rainmate thingy is nothing but an air freshener. It doesn't clean the air. I mean, it's a cool little unit but only worth ten dollars or so.
http://cgi.ebay.com/Central-Vacuum-Electric-Power-head-Nozzle-Vac-NEW-/160535449028?pt=US_Vacuum&hash=item2560a88dc4
Same same with the P/N. Rainbow E series price for P/N is $279. Eureka P/N $70. And .....the fact that the Eureka P/N has an all metal agitator with beater bars and replaceable brush strips; the Rainbow brush roll is wood. Extrapolate the same mark-up and product worthiness to the rest of the Rainbow vacuum and attachments too IMHO. As I said, after Rainbow was forced to come clean on its product overstatements and claims, it never kept pace with the rest of vacuum industry for product performance and price.
Most of the Rainbow owners I know store the vacuum away in the closet and use another one as a daily vacuum. Pulling out the Rainbow for sentimental reasons whenever they have pangs of guilt for spending so much $ to get so little bang. Most Rainbows are kept in storage like this for years and years without any regular and/or even infrequent use. They'll last a lifetime with that little use which is a product plus if there were some/any collectible value for them. I haven't seen it yet in my liftime. But there always hope. Carmine D.
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