Vacuum Cleaners Discussions

New lightweight with OBT in town for $250 with free bags for life and zero cost maintenance warranty for life.  Anything goes wrong, a new vacuun is shipped to you.  

http://www.garryvac.com/

Taking a page from ORECK on the giveaways:  Free Steam Mop to keep if not satisfied with purchase and returned.

https://www.garryvacuum.com/order_form.html?country=CA

Comments?

Carmine D.

IMO, any product that is sold over the TV, particularly using infomercials, is suspect..

The Garry must be a Chinese knock off of the Oreck.

We need reform in communications, advertising, business, education....

earthworm wrote:

Hello Earthworm:

If Garry is a Chinese sourced vacuum, the Corp is incorporated in the USA which is comparable to other vacuum makers and sellers in the USA.  This info excerpted from the Carpet and Rug Institute Web Site about Garry and the company.  The ancient Romans said it best in their native latin langauge:  Caveat Emptor......Buyer beware.

Carmine D.

Garry Vacuum, LLC Lake Balboa, CA 800-443-9854 Visit Website

earthworm wrote:
Innovation and quality can come from small companies who don't have the capital to get products into the stores.     The buyer should always beware of things that are too good to be true.   Understanding the return policy is the responsibility of the consumer.    Oreck has name recognition and a reputation of generous returns.   Oreck has done fairly well in Consumer Reports testing.  Unfortunately for Garry, they did not.  Given the lack of history of the Garry brand, the lackluster review by Consumer Reports may be fatal to Garry -unless they make some modifications. 

the Garry Ultra Light get's a mention on page 18 of the February 2010 edition of Consumer Reports.   It's a nice review article about products sold by infomercial. 

Severus wrote:

Sounds like a worth while read.

Thanks.

Carmine D.

Oh boy , what a stupid thing buying a vac from a informercial ,this Garry Vac is a piece of junk I'm on my 2 nd one in a month and a half period . When I called customer service to ask where the return label is the "foreign " guy said right. when I said I have no label ? Long story short he hung up on me??? Called back and this time the rep was more curtious and had a head on her shoulders. I pay for the shipping this time it's on me to send the freaking vac back to Ca from North Carolina.

If it fails again it goes in the trash can .........period !

CarmineD wrote:

Hi Carmine,

Read it.  The really good part is where CR says that the Garry is a lightweight in more ways than one . . .

Venson

Venson wrote:

Hi Venson:

I will, thanks.  Obviously the product has quality control problems. 

Carmine D.

vintagef1 wrote:

Hi vintagef1,

Garry buyers like most other shoppers are out to save and in that I can't fault them.  You live and you learn.  Matter of fact, maybe we should be thanking Garry for disproving -- "If it's on TV or in the newspapers, it must be true."  Garry's claims versus customer dissatisfaction serve as an object lesson.

TV and the internet -- maybe more so the internet as TV will be integrated into streaming media not too far down the line -- are major sources by which "peddlers" of just about anything may access to the public.  .

As for the Garry return policy, I strongly advise that owners first count up the  cleaner's original cost plus whatever they may have spent on "free" bag shipments and then decide. If your outlay has been small why bother beating a dead horse for something that doesn't work or last?

Venson

Severus wrote:

SEVERUS, VENson:

Thanks.  Have and read the latest Consumer Reports and enjoyed the perspective. 

Carmine D.