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procare


Joined: Jul 16, 2009
Points: 192

What makes the vacuum cleaner inustry so important?
Original Message   Sep 4, 2009 1:20 pm
Since I have been coming to this site I have seen bickering about Dyson, Hoover and a few other brands. But to me it is why is this industry important and why all the different brands and models. My feeling is that they are necessary to maintain a way of life. Cleanliness, health, and just plain keeping everything nice. We started with dirt floors, went to rock and wood floors. Floors were kept up with brooms for hundreds of years. With the advent of electricity the vacuum cleaner came along  with elecrtic motors.

Just so you know , I am aware of the types of early sweepers from the late 1800's.

So the question I put to you is why is it so important to be a bagless society of Dyson? Why Bagged? Why a particular brand over another? Give me and anyone that comes to this site some answers as to why and how is one better than another?

I am watching and listening.                                                                  Procare           54 years in the business and still going strong.

          

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CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: What makes the vacuum cleaner inustry so important?
Reply #40   Sep 7, 2009 4:38 pm
Apparently HS the BEST BUY store testing and your own personal in home use didn't make you keep your dyson beyond 2 years.  You sold it and replaced with it with an indy brand and bagged model.  That's buyer's error [bagless], not remorse.

Carmine D.

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: What makes the vacuum cleaner inustry so important?
Reply #41   Sep 7, 2009 4:49 pm
HARDSELL wrote:

Do you ever get out of the back room.  All BB stores that I have shopped have access to demoing vacuums.  Even Carmine has commented on using them in the stores.



HS:

Actually HS you're half right.  I don't go to big box stores to use the new vacuums, tho that is my excuse.  I go to hear what the sales clerks say and do to sell them.   It doesn't take a sales person to demo a vacuum for me.  I know, as do most industry experts, how to take a new model through its paces.  I want to hear what the sales staffs say about them.

Case in point:  When the DC07 first launched at TARGET stores in 2002 no one in the store could attach the u-bend airway to it.  I watched as a sales supervisor and store manager read through the dyson manual, and all other information on the carton to figure it out.  They spent over 20 minutes.  A person trying to use the vacuum couldn't because there was no suction in the tool mode.  With my dear Wife present I attached the piece in 10 seconds.  Voila.  They thought I was a genius.  And on that account they are right.

Carmine D.

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: What makes the vacuum cleaner inustry so important?
Reply #42   Sep 7, 2009 6:22 pm
HARDSELL wrote:
Maybe Oreck should drop the program.  I found what a POS it was and returned the XL21.  As you say.  Another refurb hit the market.

The BB stores offer this 30 day trial.  It is the indies who do not without hassle.



HS:

I would argue that your fave brand with the most refurbs on the web of all brands should offer the 30 day free in home trial with a no obligation if returned.  It has to be better than the current sales strategies which are producing more refurbs than dyson can handle.  Maybe even gift DC16 with the trial and to keep if full size dyson is returned.

Carmine D.

HARDSELL


Joined: Aug 22, 2007
Points: 1293

Re: What makes the vacuum cleaner inustry so important?
Reply #43   Sep 7, 2009 6:58 pm
CarmineD wrote:
HS:

Actually HS you're half right.  I don't go to big box stores to use the new vacuums, tho that is my excuse.  I go to hear what the sales clerks say and do to sell them.   It doesn't take a sales person to demo a vacuum for me.  I know, as do most industry experts, how to take a new model through its paces.  I want to hear what the sales staffs say about them.

Case in point:  When the DC07 first launched at TARGET stores in 2002 no one in the store could attach the u-bend airway to it.  I watched as a sales supervisor and store manager read through the dyson manual, and all other information on the carton to figure it out.  They spent over 20 minutes.  A person trying to use the vacuum couldn't because there was no suction in the tool mode.  With my dear Wife present I attached the piece in 10 seconds.  Voila.  They thought I was a genius.  And on that account they are right.

Carmine D.



I must also be a genius.  Never looked at the manual in the store.  I knew what the removable u-bend was for.  I wouldn't be surprised if your wife showed you how to make the repair.

Oreck could take a lesson from Dyson.  One of the biggest complaints is clogging.  Of course that would take away repairs from the Oreck stores.

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: What makes the vacuum cleaner inustry so important?
Reply #44   Sep 8, 2009 6:49 am
HARDSELL wrote:
I must also be a genius.  Never looked at the manual in the store.  I knew what the removable u-bend was for.  I wouldn't be surprised if your wife showed you how to make the repair.

Oreck could take a lesson from Dyson.  One of the biggest complaints is clogging.  Of course that would take away repairs from the Oreck stores.



HS:

Soon after the launch and encountering the problems with the u-bend air-ways dyson redesigned and refitted the piece.  I hear that most store personnel left the piece in the box not knowing what/where it was to go.  Apparently you and I are not the usual dyson customers.    Perhaps the reason we don't use dysons anymore.

Point of fact, the ORECK store repairs all makes but declines dysons for the most part telling customers to mail back to dyson.  That to me is the epitomy of the ORECK model besting dyson's business model and rubbing dyson's face oin it.  When ORECK dictates dyson repairs.

Carmine D.

HARDSELL


Joined: Aug 22, 2007
Points: 1293

Re: What makes the vacuum cleaner inustry so important?
Reply #45   Sep 8, 2009 7:49 am
CarmineD wrote:
HS:

Soon after the launch and encountering the problems with the u-bend air-ways dyson redesigned and refitted the piece.  I hear that most store personnel left the piece in the box not knowing what/where it was to go.  Apparently you and I are not the usual dyson customers.    Perhaps the reason we don't use dysons anymore.

Point of fact, the ORECK store repairs all makes but declines dysons for the most part telling customers to mail back to dyson.  That to me is the epitomy of the ORECK model besting dyson's business model and rubbing dyson's face oin it.  When ORECK dictates dyson repairs.

Carmine D.

Millions of Dysons sold and you know the history of them all.  Amazing for one who was not intelligent enough to tell Hoover to buy into Dyson.

Does it matter what brand is repaired?  Profit is profit.  Most likely the Oreck stores are so busy with Oreck repairs that they do not have time to work on other brands.
CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: What makes the vacuum cleaner inustry so important?
Reply #46   Sep 8, 2009 9:04 am
HS:

ORECK still in your craw.  Again, I have to repeat myself for your benefit.  80 percent of the vacuum parts and repairs of the ORECK stores are non-ORECK. 

Carmine D.

HARDSELL


Joined: Aug 22, 2007
Points: 1293

Re: What makes the vacuum cleaner inustry so important?
Reply #47   Sep 8, 2009 9:21 am
CarmineD wrote:
HS:

ORECK still in your craw.  Again, I have to repeat myself for your benefit.  80 percent of the vacuum parts and repairs of the ORECK stores are non-ORECK. 

Carmine D.



Since they do not repair Dyson we know that all the others need lots of repairs.
mole


.

Location: earth
Joined: Sep 30, 2007
Points: 783

Re: What makes the vacuum cleaner inustry so important?
Reply #48   Sep 8, 2009 9:34 am
Lets see now just overhaulded a kirby ultimate G.

New brush roll

New fan kit

belt

carbons with holders

front and rear bearings

new switch

bulb

bag tube

front and rear wheels

lower handle fork with cord clip

Complete motor and transmission service, comes with 3 year parts and labor warranty. TOTAL COST,285.00 will have for another 20 years.Or new dyson every 5 years for 500 plus Can you do the math H.S. Plus they have something that really does the job.Not some high tech toy that no one wants to work on.

regards

MOLE

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: What makes the vacuum cleaner inustry so important?
Reply #49   Sep 8, 2009 12:24 pm
HARDSELL wrote:
Since they do not repair Dyson we know that all the others need lots of repairs.



HS:

All vacuums need repairs, parts and a look over from time to time.  Even the 2 year old dyson that you sold with still one year left on the BEST BUY extended service plan and product replacement.  The one year you paid $19 for since dyson gave you the first 2 years with the purchase but you decided to pay BB extra for them again.  Smart!  I got your sign.

Carmine D.

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