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CarmineD


Joined: Dec 31, 2007
Points: 5894

Vacuum Scam at Big Box Retailers
Original Message   Jun 2, 2009 8:46 am
It has come to my attention that several of the big box retailers in my area have discovered a new vacuum scam perpetrated by some deceitful customers.  The buyers are purchasing high end vacuums, new in the boxes, and then returning for full refunds.  Why?  They claim when the vacuums are returned that several attachments, usually 2 or 3, are missing from the cartons.  Rather than obtain the missing attachments from the retailers/companies, these buyers opt to get full refunds on the purchases.  One customer has perpetrated this scam 3 times at the same big box store location in the last several months.  Wonder what the persons are doing with the "slickied" attachments?

Carmine D.

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CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: Vacuum Scam at Big Box Retailers
Reply #23   Jun 10, 2009 7:12 pm
retardturtle1 wrote:
yup..nothing more sad than a once  thriving town square you remember as a kid ,,,that has turned into an episode of LIFE AFTER PEOPLE....but on a lighter note...id be pretty ok with Wally if they would at least do something to fix their awful customer service and put a person in every dept...and make them stay ...not leave...so if by chance a customer needs help...or has a question....like the WALLY in the commercials we see all the time...i want that one...where its our WALLY and they are there to to help us....striving to do better  each and everyday...and in the backround ...NO LONG LINES THAT ARE MOVING.....ahhhh i do love THAT WALLY.



Hi retardturtle1:

In recent years, before the 2008 recession, W*M conducted studies and surveys to learn how many items customers shop for in one store visit and how long they want to spend shopping.  Also, how long its customers say is a reasonable time to cash out and leave.  W*M also wanted and tried to convince all its products vendors to use bar codes on all the cartons so merchandise can be tracked from vendor to the warehouse to the W*M store and then to the final sale.  These are all issues that are pertinent and relevant to its customers and shoppers store experiences and exact inventory control throughout the product shipping and sales cycle. 

Carmine D.

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