Vacuum Cleaners Discussions

New lightweight with OBT in town for $250 with free bags for life and zero cost maintenance warranty for life.  Anything goes wrong, a new vacuun is shipped to you.  

http://www.garryvac.com/

Taking a page from ORECK on the giveaways:  Free Steam Mop to keep if not satisfied with purchase and returned.

https://www.garryvacuum.com/order_form.html?country=CA

Comments?

Carmine D.

earthworm wrote:
Innovation and quality can come from small companies who don't have the capital to get products into the stores.     The buyer should always beware of things that are too good to be true.   Understanding the return policy is the responsibility of the consumer.    Oreck has name recognition and a reputation of generous returns.   Oreck has done fairly well in Consumer Reports testing.  Unfortunately for Garry, they did not.  Given the lack of history of the Garry brand, the lackluster review by Consumer Reports may be fatal to Garry -unless they make some modifications. 

the Garry Ultra Light get's a mention on page 18 of the February 2010 edition of Consumer Reports.   It's a nice review article about products sold by infomercial. 

Severus wrote:

Sounds like a worth while read.

Thanks.

Carmine D.

Oh boy , what a stupid thing buying a vac from a informercial ,this Garry Vac is a piece of junk I'm on my 2 nd one in a month and a half period . When I called customer service to ask where the return label is the "foreign " guy said right. when I said I have no label ? Long story short he hung up on me??? Called back and this time the rep was more curtious and had a head on her shoulders. I pay for the shipping this time it's on me to send the freaking vac back to Ca from North Carolina.

If it fails again it goes in the trash can .........period !

CarmineD wrote:

Hi Carmine,

Read it.  The really good part is where CR says that the Garry is a lightweight in more ways than one . . .

Venson

Venson wrote:

Hi Venson:

I will, thanks.  Obviously the product has quality control problems. 

Carmine D.

vintagef1 wrote:

Hi vintagef1,

Garry buyers like most other shoppers are out to save and in that I can't fault them.  You live and you learn.  Matter of fact, maybe we should be thanking Garry for disproving -- "If it's on TV or in the newspapers, it must be true."  Garry's claims versus customer dissatisfaction serve as an object lesson.

TV and the internet -- maybe more so the internet as TV will be integrated into streaming media not too far down the line -- are major sources by which "peddlers" of just about anything may access to the public.  .

As for the Garry return policy, I strongly advise that owners first count up the  cleaner's original cost plus whatever they may have spent on "free" bag shipments and then decide. If your outlay has been small why bother beating a dead horse for something that doesn't work or last?

Venson

Severus wrote:

SEVERUS, VENson:

Thanks.  Have and read the latest Consumer Reports and enjoyed the perspective. 

Carmine D.

The thing is guys, it doesn't matter what Oreck makes these days that is truly "theirs," and truly someone elses designs. Take their commercial upright for example, its based on Sebo's BS 36/46 series commercial uprights and Oreck haven't been the first to put their name on someone else's model - they have a cordless upright vac in the UK at the moment, mini looking thing that is also a corded model, Chinese built and seen on UK shopping network cable channels. It is also a design that Electrolux are currently using and at the end of the day where vacs are concerned, if they are made in China/PRC you can bet that despite it carrying a recognisable brand name you might know, it could well be put out to pasture by other brands. CR reports are one thing and they will reflect the actual usage of the model in question rather than what the brand represents. I notice that Oreck also have an upright steam cleaner in the US and in the UK it isn't carried by Oreck here, but rather Chinese company Home-Tek, a brand you guys may not have heard of in the U.S. Home-tek products do work but their quality for the most part leaves a lot to be desired. Last year I purchased their red "Light N Easy," bagged upright. It's so like an old Oreck XL I was surprised that they didn't copy the high filter bag factors. You can see the Hometek here: http://www.shopwiki.co.uk/_Light+%27n%27+Easy+Vacuum+Cleaner?o=335110086&s=395589&

vacmanuk wrote:

Vacmanuk:

What is the quintessential ORECK icon/standard is its lightweight upright.  It is ORECK.  It has identified ORECK in the vacuum industry for almost 50 years.  By association, anthing with the ORECK name, like the halo UVC upright, has the ORECK identity.  That is priceless.

Carmine D.