Vacuum Cleaners Discussions |
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: Research . . .
Reply #35 Sep 30, 2009 7:44 am |
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How's the US economy and appliance sales doing? According to the Association of Home Appliance Manufacturers: In 2005, the USA sales of "large" household appliances was a record breaking 47 MILLION. After 2005, sales declined and since sagged to 39.7 MILLION in 2008 So far this year sales are down 14 percent. Outlook for 2009 Holiday sales season: dismal. Carmine D. |
CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: Research . . .
Reply #36 Oct 1, 2009 9:06 am |
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Consultancy Retail Forward last week forecast that 2009 holiday sales, including electronics, [read retailers like BEST BUY, Wal*Mart, SEARS HOLDINGS, and Radio Shack] would be the second worst in 42 [forty two] years. Stephen Baker of market researcher NPD Group says that ...."The fact that with most of these products [electronics], people already have one. In this enrironment, retailers are scuffling trying to get customers to buy another." Read: Retailers will try to maintain year over year holiday sales and profits with promotions such as buy-one-get-one-free specials and pushing add-ons such as free home installation services. BTW, Forbes released its latest top 400 USA wealthiest people. The cut off now is $950,000,000. The dollar threshold has gone down from ONE BILLION $ to make the Forbes list. Carmine D. |
Venson
Joined: Jul 23, 2007
Points: 1900
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Re: Research . . .
Reply #38 Oct 30, 2009 9:46 am |
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Electrolux, as in Eureka-Lux, issued 3 rd quarter 2009 financial results and forecasts for rest of the year and future. WSJ covered the story. Do a search on internet to read if interested. Banner quarter primarily due to increased sales, including vacuums, and reduced costs for raw materials and labor, due to outsourcing. For vacuums too. Remember this was the Oxy cann maker which was reluctant to make good on a warranty defect for burnt out wand contacts but finally replaced the entire unit for the customer. Tried to push the problem off on the big box retailer which sold it and an indy that repairs them. Both pushed the problem and customer back to the source: Eureka Lux.</p><p>Carmine D.
Thanks Carmine, You're doing so much of a better job at this than I. Regarding the the bad design issue -- it's my assumption that had there been broader public knowledge of the wand problem "Eureka-Lux's" good news story, vacuumwise, might have been different. Do you think the problem should have warranted a recall? Best, Venson
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dusty
Joined: Feb 8, 2008
Points: 264
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Re: Research . . .
Reply #39 Oct 30, 2009 10:11 am |
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Remember this was the Oxy cann maker which was reluctant to make good on a warranty defect for burnt out wand contacts but finally replaced the entire unit for the customer. Tried to push the problem off on the big box retailer which sold it and an indy that repairs them. Both pushed the problem and customer back to the source: Eureka Lux. Carmine D. I'm confused. Was it not the authorized warranty center that refused to repair the vacuum even though Electrolux told the customer it would be covered under warranty? If the warranty center had simply done the repair there would have been no issue. Customer is happy, warranty center gets paid. In defense of the box store, they did what they always do..sell product...in defense of Electrolux (gag) they were willing to cover the problem. The way I read it, it's the warranty center that dropped the ball (sadly) If it were up to me, I'd remove the dealer as a warranty center. Your original quote of the story follows... Owner paid $281 for the Oxygen from a big box retailer. Contacts failed under warranty. Owner calls Electrolux and it assures him its covered under warranty. Owner brings into an Indy, who says H-E-double hockey sticks NO WAY. Bring it back where you bought it. THE BIG BOX RIP OFF STORE. BBS says SORRY. Owner goes to Channel 7 Investigation Reports for remedy. Indy says NO WAY NO HOW I didn't sell it and I ain't warrantying it. Channel 7 goes to ELECTROLUX-EUREKA LUX who sent owner a new Oxygen. HAPPY CUSTOMER. The end until it happens again.Dusty
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: Research . . .
Reply #41 Oct 31, 2009 6:22 am |
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Thanks Carmine,
You're doing so much of a better job at this than I.
Regarding the the bad design issue -- it's my assumption that had there been broader public knowledge of the wand problem "Eureka-Lux's" good news story, vacuumwise, might have been different. Do you think the problem should have warranted a recall?
Best,
Venson
Hello Venson:
I know you are an avid reader of the "old gray lady." I was but now prefer the WSJ. Whenever I read an article relevant to here I'll post. WRT Electrolux and the faulty wand contacts, it does not meet the Consumer Product Safety Commission guidelines for a recall, as did the Electrolux Pronto earlier this year: a potential safety and health hazard. However, as the premier brand and product line for vacuums for Eureka, the defect merits some positive proactive response by the maker to authorized dealers, indies, retailers and customers to alert them and mitigate the default especially under warranty. Carmine D.
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: Research . . .
Reply #42 Oct 31, 2009 6:32 am |
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Dusty, You may not be aware of it but the Independent doesn't currently sell Electrolux (Eureka -Lux) but J.C.Penney, Lowe's and Sears do.They are the only ones right now that I know of that are allowed to sell them. Electrolux appliances are sold at these stores . So the service center for Sears, J.C. Penney and Lowe's would be responsible. Procare
Hello Procare:
BEST BUY stores too. Thanks for posting. Carmine D.
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dusty
Joined: Feb 8, 2008
Points: 264
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Re: Research . . .
Reply #43 Oct 31, 2009 11:38 am |
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Dusty, You may not be aware of it but the Independent doesn't currently sell Electrolux (Eureka -Lux) but J.C.Penney, Lowe's and Sears do.They are the only ones right now that I know of that are allowed to sell them. Electrolux appliances are sold at these stores . So the service center for Sears, J.C. Penney and Lowe's would be responsible. Procare Hi Procare, Same thing here in Canada, at least until January as I understand it. As we're a warranty center for Eureka - Lux we often do repairs to product sold at department stores that we don't sell as it's part of the agreement we signed. Makes no difference to me, I get paid by Eureka and generally gain a customer in the process. Dusty
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CarmineD
Joined: Dec 31, 2007
Points: 5894
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Re: Research . . .
Reply #44 Nov 2, 2009 6:59 am |
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Trebor,<BR><BR>It’s nice to see you're excepting demonstrable facts... Dyson v, Amway, Dyson v. Hoover UK. To your credit, the anti-Dyson types here would never admit or speak what you did/as you did.<BR><BR>Now the Dyson competitor comes out and demonstrable facts are nonexistent... Can you demonstrate a single suit brought by Dyson demonstrating the Carmine concocted foible? That is, Dyson is lawsuit happy and a bully?<BR><BR>Recently Sir James sued Samsung over patent infringement and won. How exactly did this $1-$1.5B Dyson bully the $9-$12b Samsung?<BR><BR>Carmine spouts and claims Dyson is lawsuit happy (never offering a bit of proof), then Venson got in line behind the Carmine concocted foible, then Retardturtle got in line behind Venson and behind the Carmine concocted foible. Now you. 1 2 cha cha cha, 3 4 cha cha cha... Come on everybody!... and do the the Carmine concocted foible dance. ... Thank you procare for getting us back on track. I wholeheartedly agree with your view. In most business situations, from those as simple as the everyday office environment to those as elaborate and involved as the entertainment industry, hard luck stories, could have-would have-should haves, and complaints don't usually get you far AND, as you mentioned are more a strike against the bearer than a benefit.
Whatever the line of business, it is not advisable to knock the competition and certainly not good to make trouble for them to improve your advantage. (I'm sure you're familiar with the thing about being careful in your dealings with others as you head up ladder because you never know who you'll be meeting on the way down.)
If you don't like what the competition's doing, come out with a better product or a better show. If and when you do, it says it all.
Venson
Samsung, not a big player in vacuums but certainly a player here on this Forum thanks to one poster in particular, reported 3 rd quarter 2009 financial results. It was a banner quarter. Revenue was $20.9 BILLION in US and net profit was $3.14 BILLION in US, the latter represents a tripling of year ago results AND ITS BEST QUARTERLY PROFIT EVER!
An internet search will yield the news stories and reports, if interested. The WSJ covered the reported news. All Samsung's businesses and divisions showed profits in the 3rd but by far its largest profits came from chip business and TV business. Carmine D.
This message was modified Nov 2, 2009 by CarmineD
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