Vacuum Cleaners Discussions

It shouldn't be difficult to find 30 consumers who disliked any product ever sold.

Exactly when does Dyson lose suction?

Carmine D.

Not just 30 plus consumers who dislike their products after they purchased but went a step further.  They took issue with dyson's product claims and took dyson before the ASA for them.  I can't recall another vacuum brand in recent years that had that happen either here with the FTC or in the UK with ASA save your fave brand. 

Dyson vacuums, like all bagless vacuum products, lose suction when their filters clog.   That was the crux of the disgruntled dyson customers' filing with the ASA in the UK.

Carmine D.

You apparently have never heard of a class action law suit.  No reason for other vacuum makers to be sued.  They have no technology to infringe on.  Who wants to sue for advertising such as:  "SAME ANTIQUATED TECHNOLOGY AS ALL OUR PREVIOUS ONES" or  "STILL CHOKES AND LOSES SUCTION AFTER A FEW MINUTES USE" or  "WE ONLY CHANGED THE SKU NUMBER SO YOU DUMMIES WOULD BUY IT".  My favorites:  "SOLD ONLY BY INDEPENDENTS SO YOU CAN ALSO GET SCREWED ON REPAIRS" or "OUR VACUUMS DON'T PERFORM, HOWEVER WE GIVE YOU A GIFT TO OFFSET ITS POOR PERFORMANCE".

Dyson should add:  IDIOTS DO NOT TRY THIS VACUUM AT HOME.  Would you drive a car forever and never change filters?

Carmine D. 

Does the maker claim that to be lifetime? 

Carmine D.

Compare a Dyson to a Sanitaire upright, for example, on a medium grade plush. The bag in the Sanitaire will clog eventually, but how long will it maintain its sand and dirt removing ability? Long enough to remove a lot of sand and dirt. It also depends on the condition of the belt and the brush as well as the bag, none of which are hard to change. But with reasonable maintenance, the Sanitiare will still be doing an excellent job of thoroughly cleaning rugs and carpets long after the Dyson has gasped it last.

Canisters and central vacs suffer loss of cleaning power due to the abrasion of the insides of their hoses, something even many vacuum professionals overlook. When the vacuum cleaner was respected as a machine that significantly reduced household labor and prolonged the life and appearance of rugs and furnishings, the prospect of a new hose and cloth bag every 5 years or so was considered a reasonable expense. Now, the vacuum cleaner is scorned and treated as a used disposable diaper. I don't think the current state of the vacuum industry is all the manufacturers fault. Much of the blame lies with the consumer who wants a shiny new bagless vacuum, and will fork over $150.00 as frequently as every six months in some cases. Perusing the vacuum aisle at Wal-Mart, there were two vacuums above $150.00, the Dyson 07, and the bagged Hoover Platinum set, which was the only bagged vacuum on the shelves that day. Not one canister, save the portable boxed with the Platinum upright.

The irony of the entire Dyson controversy is that Dyson created and marketed his line of vacuums to the worst possible audience, the lazy and careless:

1) No bags "I don't have to remember to buy them"

2) No belts "I never have to change them"

3) No clogging " I can suck up whatever is on the floor without stopping to pick it up"

4) On-board tools "I don't have to drag them out, or remember where I put them.

5) Automatic height adjustment " I don't have to be concerned about the correct setting"

6) Filters? "What filters?"

Satisfied Dyson users are without exception fastidious people who take extraordinarily good care of their household equipment. And, for the the most part, unhappy Dyson owners belong to that group of people who just don't understand the subtle distinction between their vacuum and a backhoe.

7) Read the manual? "You are joking, right?"

Trebor

Agree. 

Ironically, this category of vacuum customers generally shop/buy at their local independent vacuum stores and not big box retailers, which is dyson's primary sales venue.  Complicating the picture is that many of the big box retailers are struggling to stay afloat and some maybe more won't.  They are and will go belly up.   

James can change course.  Reinvent himself/his business, as they say now, in the current hard times.  Also of note is that Malaysia, the dyson country of origin, is broken economically and politically.  James, if he's the smart inventor and business man that many here claim, is thinking seriously about surviving and prospering in the future.  Expecially with the current worldwide recession looking more and more like it will be long and protracted.  The latter is called a depression.   Whether that's with a capital "D" or a small "d" is still uncertain.  Time will tell.

Carmine D.

http://www.jcpenney.com/jcp/SearchDepartment.aspx?SearchString=vacuums&JSEnabled=false&mscssid=&submit+search.x=13&submit+search.y=12

Note too that these new ORECK uprights are available in the stores, not just on line as are most of the vacuums at J.C. Penney.

Carmine D.