Vacuum Cleaners Discussions

Sorry to keep asking so many Dyson questions.  This topics of this forum seem to be mostly about big box brands anyway.  I don't have to ask questions about my Kirbys and Hoover Convertibles... I can understand them! 

Anyway, I used my Dyson DC14 (should have gotten a 17 or at least an 07 instead, this must be the worst model of all) at a friends house.  He has a Bissell Clearview vacuum... a cheap Wal-mart special.  When I went to his place, my Dyson barely got anything up.  His Bissell got up a lot more dirt afterwards that my Dyson was not able to pull up.  Probably due to the weird brush roll.  The suction and air flow on my machine are fine, so I'm starting to think it's the belt that is the problem.  When I push the machine forward fast while its running, I hear a weird rattling sound. 

My question is, even though the belt is SUPPOSED to last a life time and the user is not SUPPOSED to be able to change their own belt w/o taking it to a Dyson authorized service center, how can I do it myself?  Do I have to buy the whole clutch assembly, or can I just get the belts?  I'm not worried about voiding the warranty, since I bought the machine used. 

Any advice?

TIA  :o)

Vacuumfreeeke wrote:

Hello Vacuumfreeeke:

Did you call the dyson HELPLINE and pose your above question?  If you haven't, you may want to give dyson a try and see what the dyson techs tell you.  Maybe even an email?  I would also call at different times and talk with more than one person.  Then compare the information/answers you receive. 

A DC07 has the same belt/clutch/brushroll set up as the DC14.  Just a different soleplate configuration.  It would present the same problem[s] as a DC14.

BTW, nice vacuum collection.  Please, look for a off-line message from me about it. 

Carmine D.

Vacuumfreeeke wrote:
Best bet is to replace the whole clutch assembly.  It is possible to just replace a belt, but it is a much more difficult task.  Also, there are two belts in the DC14 and replacing the clutch would take care of both

Hey V.F., airblade right its easier to replace the complete assembly than to try and change just the belt on the clutch part,they are riveted together. Now you know why dyson has discontinued this system on the newer machines?.Even when the new clutch and belts are installed it only takes another 4 or 5 months to do the same thing.

The machine just cant handle any higher pile carpet, and the brush loading from pet hair or human hair is just annoying,

The brush  has been beefed up on the 23 and 24 series ,and the belt system has been changed also, The17 is probally the way you want to go next time.........

MOLE

I know I would have been much happier with the DC17, but I couldn't find any used.  The attachment handle has a grip, the brush roll has its own motor, and the attachments aren't stored on top of the dirt tank... so, I quite agree :o) 

This Dyson thing is giving me a headache... I don't even want to think about it anymore. I think a Fantom Fury would outperform it!  I have tremendous suction, the brush roll seems to turn OK, yet it can't out clean a 60 dollar Bissell.  It makes me sick! 

Thanks for the PM... I will respond when I'm not running late for work  :o)

This forum is SOOOO inane... no spell check and no preview button.  I mean to say, the attachment handle grip is more comfortable on the 17 than the 14.  I do wonder if they will ever lengthen the wand to an appropriate size in future models.

mole wrote:

Hiya MOLE:

How many of these type of dyson problems do you see now?  And what is the cost to repair?

Carmine D.

Vacuumfreeeke wrote:
The worst thing I find is that URL links can't be formed when using the FireFox browser.

CarmineD wrote:

Hi Carmine,the usual dc07/14 problems are belt and brush related,nothing really new that we did not already know about. The 7 and 14 just cant adjust to higher pile carpeting, you know the dreaded clutch chatter,if the customer says the machine is chattering,we are honest with them and tell them a clutch and belt change [MIGHT] rectify the problem for 3 or 4 months.Then its up to them if they authorize the repair,[close to a C note], with no warranty on the work.

The second biggest problem are the lack of filter maintaince, or refusing to empty the bin,causes real problems with parts getting distorted,.

I personally dont see what this dyson big deal is really about>>>>>>>>>>>>>>>

MOLE

Thanks MOLE:

Suppose Vacuumfreeeke wants to drill the rivots off and replace the belts and brush bar; what would that cost him? What is the level of technical skill, ability, and time to complete the repair for a novice?  Can screws, nuts and lock washers then be used to replace the dyson rivots?  Or will these come loose with use?

Carmine D.

I would probably want to replace the whole clutch assembly.  If I do it at all.  I'm still not 100 percent convinced that's the problem because the brush roll seems to spin fine.  That rattling sound I hear when I push the machine forward fast could be the baby wheels on the sole plate spinning.  Thank goodness the carpet in my apartment is very low.  Dysoninventsbig, thanks for the link to instructions on how to replace the bet.  WHAT AN INVOLVED PROCESS... Someone should AT LEAST slap good ol James in the face for creating such a contraption.... and then lock in in a room with only a dirt devil and force him to vacuum with it for the rest of his life. 

I hate that Dyson lies to its customers about having automatic height adjustment... when in reality it is non-existent height adjustment.  Other manufacturers do that too, but they don't cost what the Dyson does.  The soleplate pivots, but that does NOT change one bit the height of the brush roll.

Oh yeah, when I was naming my collection, I forgot a very special member.  My Sanitaire SC887!  I love the messy, but powerful thing.