Vacuum Cleaners Discussions

Sorry to keep asking so many Dyson questions.  This topics of this forum seem to be mostly about big box brands anyway.  I don't have to ask questions about my Kirbys and Hoover Convertibles... I can understand them! 

Anyway, I used my Dyson DC14 (should have gotten a 17 or at least an 07 instead, this must be the worst model of all) at a friends house.  He has a Bissell Clearview vacuum... a cheap Wal-mart special.  When I went to his place, my Dyson barely got anything up.  His Bissell got up a lot more dirt afterwards that my Dyson was not able to pull up.  Probably due to the weird brush roll.  The suction and air flow on my machine are fine, so I'm starting to think it's the belt that is the problem.  When I push the machine forward fast while its running, I hear a weird rattling sound. 

My question is, even though the belt is SUPPOSED to last a life time and the user is not SUPPOSED to be able to change their own belt w/o taking it to a Dyson authorized service center, how can I do it myself?  Do I have to buy the whole clutch assembly, or can I just get the belts?  I'm not worried about voiding the warranty, since I bought the machine used. 

Any advice?

TIA  :o)

Vacuumfreeeke wrote:

Are you sure that you have the brush roll switch set to "ON" ?

Motorhead, I'm sure you were joking about having the brush roll on...  

In my collection, I have a Kirby G5, Kirby Heritage 2, Kirby Dual Sanitronic 80, Royal all metal commercial upright (red anniversary edition bag), Royal model 801, Hoover Power Drive Concept 1, Hoover Power Drive Dial-a-matic, Hoover model 28, a couple Hoover Convertibles), Hoover Constellation, Hoover Quiet Series Celebrity (need power nozzle badly), Filter Queen (the brown one), Rainbow D2, Rainbow SE Series, Vorwerk, Singer A frame upright, Eureka model 630 upright, Eureka ESP Self-propelled (blue), Electrolux Diamond Jubilee, Kenmore Iridium, blue 70's Whirlpool made Kenmore with woodgrain top and broken power nozzle, and Electrolux upright from I think the 70's...  not to mention a Hoover Duo steam vac (cheap, but unique), and swivel sweeper, and now the Dyson... plus I sold Kirbys door to door for a week (three days more like, but I count "training" too), and vacs for Sears for 2 years....  I hope I know enough to turn the brushroll on! 

I have a "thing" for self-propelled vacuums... they are sooooo fun!  :o)

I meant Hardsell... sorry!

Vacuumfreeeke wrote:

Hello Vacuumfreeeke:

Did you call the dyson HELPLINE and pose your above question?  If you haven't, you may want to give dyson a try and see what the dyson techs tell you.  Maybe even an email?  I would also call at different times and talk with more than one person.  Then compare the information/answers you receive. 

A DC07 has the same belt/clutch/brushroll set up as the DC14.  Just a different soleplate configuration.  It would present the same problem[s] as a DC14.

BTW, nice vacuum collection.  Please, look for a off-line message from me about it. 

Carmine D.

Vacuumfreeeke wrote:
Best bet is to replace the whole clutch assembly.  It is possible to just replace a belt, but it is a much more difficult task.  Also, there are two belts in the DC14 and replacing the clutch would take care of both

Hey V.F., airblade right its easier to replace the complete assembly than to try and change just the belt on the clutch part,they are riveted together. Now you know why dyson has discontinued this system on the newer machines?.Even when the new clutch and belts are installed it only takes another 4 or 5 months to do the same thing.

The machine just cant handle any higher pile carpet, and the brush loading from pet hair or human hair is just annoying,

The brush  has been beefed up on the 23 and 24 series ,and the belt system has been changed also, The17 is probally the way you want to go next time.........

MOLE

I know I would have been much happier with the DC17, but I couldn't find any used.  The attachment handle has a grip, the brush roll has its own motor, and the attachments aren't stored on top of the dirt tank... so, I quite agree :o) 

This Dyson thing is giving me a headache... I don't even want to think about it anymore. I think a Fantom Fury would outperform it!  I have tremendous suction, the brush roll seems to turn OK, yet it can't out clean a 60 dollar Bissell.  It makes me sick! 

Thanks for the PM... I will respond when I'm not running late for work  :o)

This forum is SOOOO inane... no spell check and no preview button.  I mean to say, the attachment handle grip is more comfortable on the 17 than the 14.  I do wonder if they will ever lengthen the wand to an appropriate size in future models.

mole wrote:

Hiya MOLE:

How many of these type of dyson problems do you see now?  And what is the cost to repair?

Carmine D.

Vacuumfreeeke wrote:
The worst thing I find is that URL links can't be formed when using the FireFox browser.