You know, I have to wonder that the problem Carmine experienced with his DC07 was a defect of his particular machine. I've never owned one personally, but I've used several DC07s (including a Pink version), some on fairly thick plush carpet.
I thought the same. But when it worked fine on my daughter's carpet [builder grade and backing], I ruled it out. When I called dyson [and finally reached them] the tech was very familiar with the problem. And immediately told me to remove one of the soleplate gaskets. She even told me if I didn't have a small screwdriver, I could use a paper clip. She went though the drill with others. But..still a problem. Then, she told me to remove the other gasket on the soleplate. Still.........a problem. Finally she told me to return it to the retailer because it wouldn't work on my carpets.
I have a dear friend here in Vegas. She is in her 30's [aerospace engineer] and married to a prominent local who holds a prestigious job in the County. She bought the DC07 Animal several years ago. I mentioned her on a Vacuum Forum last summer. She called me frantically one night saying her dyson was making a funny noise [ratcheting noise] whenever she moves/bumps the brush bar nozzle a certain way. I may gift her the DC07 pink. I did offer already when my daughter couldn't use the dyson pink in her new home [June 2007]. She said she would use her 20 year old Compact [family hand down]. She told me, after reading the writeup that Consumer Reports did on the HOOVER TEMPO when it matched off against the DC18, that she will never buy another new dyson. She'll buy a vacuum like the HOOVER TEMPO, use it as long as she can, and then buy another.
Carmine D.
This message was modified Mar 6, 2008 by CarmineD
