starthrower

I had the same problem with the Ariens I bought at Home Depot. The cable fastener snapped and now I have to get a whole new cable as you cannot just buy the fastener.

Lesson: don't buy equipment from Home Depot. Their people are incompetent, and their managers are a nightmare to deal with when you have a problem. They will defend
the company to no end a stick it to the customer. My snowblower with the snapped cable was a replacement for the first one I bought that had carburetor problems. They did not
replace this unit without a fight. I had to file a complaint with the corporate office and get the regional manager involved. Now I have this new unit with a broken cable after just two months of use.