danen_inc

I just picked up up a John Deere 928E from a local Lowes up here in Canada, just happened to be in the store and they had 9 in stock.  This year snowblowers are few and scarce here you get what you can and not what you want.  I know they're supposed to be good machines, however when I took it home in the crate and started to assemble it I realized I was missing some parts.  First of all the crank on the dash to turn the chute was missing and the chute itself looked like it been hit by something probably a forklift, it was bent and and there was a tear in it.  Furthermore it was even missing the black guide clips for the chute so that it can be attached to the blower itself.  Now I'm wondering how good is this machine if right out of the box its missing this many pieces.  My question to myself is what else is it missing that I can't see.  Catch 22, I want a snowblower but can't get it replaced with anything else because the store doesn't have anymore.  Called them up and spoke to a manager and a John Deere rep is supposed to come over and take a look at the machine.  Anyone else have a missing parts problem?