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ploft

Name Paul
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Date Joined Jan 7, 2010
Date Last Access Jan 8, 2010 12:45 am
ploft's last  
Re: Being hosed by the Snowman..
#1   Jan 8, 2010 12:45 am
borat wrote:
From the information you have provided, it would appear that you are dealing with a less than astute dealer/serviceman. Considering that you dropped the machine off in the summer and it's still in parts in a cardboard box, that should be a pretty good indicator of what type of dealer you have. On the other hand, if you have not been forthright with your instructions to the dealer and allowed your machine to be in his possession without reasonable contact on what progress he's made, you share some responsibility for your situation. A shabby dealer will have no mercy on you and you should have no mercy on them either. Get your box of parts and either bring it to someone else or try fixing it yourself. Don't know about you, but i wouldn't pay the dealer a cent for what he's done.

Taking your advice and will get them to either put back together or take parts.

Thanks,

Paul
Re: Being hosed by the Snowman..
#2   Jan 8, 2010 12:44 am
trouts2 wrote:

>> it needed a carburater for $50.  I approved work. 

   Hard to go broken in two years.  That’s unusual.  Did you leave gas in during the off season (plugged with varnish) or store it in a damp place (white buildup inside the carb)?   I'm pretty sure I left gas in it.

 

>>He said that the engine has no compression and that the snowblower is worthless. 

   What did you use for oil and what was the mix?  I did a 75/25 mix of oil and gas.  But may have missed a mix.

    What’s the estimate of use in hours each season?  We didn't get a lot snow last year in New Jersey but I would say less than 10 hours per season.

 

>>Do you have to take the engine apart to check for compression?  He said it took 1 1/2 hours

  Was that 1 ½ hours just for the compression test?  Or did that include evaluation, messing with the carb and the comression test?  It takes some time to unbutton those things.  I had one that to open had to start with taking off the chute before any panels could be unbuttoned.  I could see a half hour for a compression test on some of the single stages. He Said  1 1/2 hours to take engine apart.  I didnt authorized that.  I don't know  if it takes that long to replace carb.  It should have stopped when he realize carb wasn't the problem.  I didn't authorize any other work.  They should have did a compression test when the checked it out. 

 

>>$400 for an engine.

   Seems like a strapping higher hp engine like a 7hp.  What is the model of snowblower?  Its a Toro, Don't know hp.  I was there middle line.  with an electric start but gas engine.  Small white wheels and thrower.

Re: Being hosed by the Snowman..
#3   Jan 8, 2010 12:38 am
Thanks hirschallan

First to reply and your comment about engine compression helps.  I'll use it as when I speak to repair shop.

Paul
Re: Being hosed by the Snowman..
#4   Jan 8, 2010 12:37 am
Thanks Kdez,

I will look into a used engine.  I may just by a new one.  I just hate feeling like I've been taken. 

Paul
Re: Being hosed by the Snowman..
#5   Jan 8, 2010 12:35 am
I want to thank everyone for their comments and Suggestions.

The snowblower is a Toro Gas with electric start.  It may have a 2 or 4 cycle engine. 

The repair place is telling me I can take the parts or pay $90 for him to put it back together.  I never authorized him to take it apart.  We left it at it need a carburator and for me to pick up at the End of Summer.  My fault for letting it stay there so long.  Very poor communication on his part.  Never returns my call.  I was expecting to pick it up and pay him $50 for the Carb.  Not this!

I'm thinking he used my snowblower for parts to fix something else.  So I'm going to call him out on it.  I'm going to have him put it back together and have him do it for the initial $50 check out fee.  If I have to pay $90 I will, but I will report him to BBB and Attorney General.  If he did anything unethical I call in the investigative reporters. 

Can't believe actually wants me to walk away from a 2-3 year snowblower with nothing.  I still can't figure out why he had to take the blower completely apart to replace carb.  Also can't figure out why he didn't do a compression test first.  I think he is lieing and this will make him come clean.

I'll take some blame by leaving it there this long.  I'll take blame for not getting a written estimate.  I should of known they were unprofessional by the receipt they gave me. 

I also may have caused the problem by not putting in right mixture of oil and gas or by leaving gas in.   I don't know how much damage this would cause.

Paul
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