Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions

I have had my Toro 421QE for 2 years with no problems.  I got the recall letter from Toro this summer and I took it into a local dealer to get the recall fix applied.  I picked up my snowblower from the dealer, took it straight home, and placed it in the garage where it has sat untouched since September.  I changed the oil on it this morning and decided to start it up.  I noticed that the key was left in the "on" position.  It started fine, but when I decided to turn it off, I found out that turning the key to the "off" position no longer stops the engine.  I was able to apply maximum choke as the only way to kill the engine.  I called the dealer and asked him if this was a problem why they wouldn't notify me about it when I picked the snowblower up.  They said the key might have went faulty in the meantime while it was sitting in my garage.  Sounds fishy to me.

Is it truly possible that the key could have went bad in 3 months of no use in a dry garage?  I am wondering if they just didn't bump a wire or something.  I do not know a lot about snowblowers, but I looked at the diagram and this model does not look too complex.  Does anyone know if this might be a quick fix that I could do myself? Key and switch parts look pretty cheap on the Toro store website.

Thanks!

Simursmack wrote:
It's good to know a little bit about your snowblower so you don't get ripped off when taking to the dealer.  They could easily have plugged it back in and charged you 1/2 hour of labor and $8 in parts.

Speaking of safety hazard, I could easily raise a big stink to the dealer about neglecting to reconnecting those wires and I have no way of safety shutting off the engine.  It really depends on how the dealer respond or owning up to the mistake they make.   SInce your snowblower was serviced under recall campaign, I'm sure Toro would be interested that the service was properly performed since they are paying for it.