Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions

I notice the Lowes and Home Depot stores have a line of new snow blower models for sale.  But who picks up, repairs or services and returns this 200-300 pound machine to you when it needs help ?  Home Depot and Lowe's don't have repair shops, sell parts, offer pick-up and return services etc.  So where should you buy that new MTD built Cub Cadet Top Consumer Rated Snowblower ?

New_Yorker wrote:

Farm and Fleet if you have them closeby.

Not any near new york city that I can see.  I live 70miles  east of NYC.   Looking at the Cub Cadet with a 16" Diameter Auger, as well as a 16" Diameter Impeller, all the competition has are 12" so far.  This is for a relative, I own a HONDA HS 928TAS that they find too pricey.   Home Depot sells Cub Cadet, but has no parts, no service, no pick-up and return for manitenance, so I can't buy it from them.  These are friction disc drive machines, all need service regularly, only Honda has a hydrostatic transmission instead, that's why I bought one.

Isn't 70 mile east of NYC somewhere in Atlantic ocean?

MN_Runner wrote:
Would that make him a..... wait for it......




NEW YIKER...........?

Well since you are working by the process of elimination, you are finding where NOT to buy. Since SERVICE is important to you look towards dealers that offer full service. You may end up paying a little more purchase price, but you will have peace of mind on the service/parts end. There are deals to be found on good used machines, check Craigs's list and local news papers

MN_Runner wrote:
It is called, " LONG " island for a reason, there's another 50 miles before you run out of island going east.

Greg13 wrote:

Service is important to everybody who buys a machine with a warranty, that can need repairs, parts, and service.  Since Lowe's & Home Depot have no ability to supply such necessary requirements I must rule them out.  The fact the machine weighs between 2-300 pounds means it won't fit in car, or most SUV's, and the places that will service such machines charge to pick up and deliver it, as well as service it.  Better to buy it from the people who can help you out with such thing, so when the machine inevitably kraps out, they know who you are.

New_Yorker wrote:

I agree.That is why I said Farm and Fleet.Too bad there is not one where you live.They say they service what they sell and they sell Cub Cadet,Poulan Pro,Toro and Honda snow blowers.

I was about to buy their Poulan Pro single stage snow blower when it was on sale for $299.99.

http://www.farmandfleet.com/catalog/find.aspx?t=snow+blower&submit.x=0&submit.y=0

Sometimes Home Depot accepts returns even if it is one year after purchase if the thing fails.

New_Yorker wrote:

I got it. It is part of the "SAT" word.

For some reason, I can't access the Cub Cadet web-site.

Chances are, they would have a dealer locator, but maybe not.

The web-site not reponding is somewhat of a red flag to me. Maybe they don't want to have any conversations and want you to go to Home Depot to buy their equipment.

They do list a customer service number and a call to them might help you find a dealer near you. That is if they answer the phone.

Anyway, here's the number I found. 1.800.965.4282

Good luck.