Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions

Hello All,

I have a Troy 5524, and while out doing all the neighbors driveways, one decided not to take their paper up from the snow and I hit it.

The machine immediately stopped, I was able to restart it, and it drives fine, but the thrower handle as soon as you engage it, the machine dies.   The paper (and plastic is stuck under the black chute and it appears around a thing that spins (auger?   I've pulled away what I can, but when trying to get the chute off (4 screws I believe) the bottom 2 wont seem to come out, and the top 2 while off the plastic wont budge,  and it's not frozen on there. 

Any ideas how to get the paper off of the thing  (also tried scissors, but it only leaves the really hard to get to stuff)   I can't afford to have it repaired, and don't have a manual which might tell how to disassemble the cute and get to that area without nicking up my hands all over the blades.


I don't think I'm the only one who has ever ran over a paper, but maybe I am   lol. 
I tried to show a few different views.   

1st picture is a close up from the front view where all the paper and plastic is stuck to the top of the thing.
2nd picture is from the top of the chute down into the unit.
3rd picture is a further back view from the front.

Any advice (im a total novice with tools etc.  guess that's why I can't figure out why the screws are loose, but wont come off.

Thank you so much for any help you can offer.