Abby’s Guide > Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) > Discussions > Honda Side Skid Shoes & First Oil Change Interval (info direct from Honda not a dealer)
Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions |
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Steve_Cebu
Joined: Dec 17, 2009
Points: 888
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Honda Side Skid Shoes & First Oil Change Interval (info direct from Honda not a dealer)
Original Message Jan 7, 2011 3:46 pm |
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I was getting tired of all the conflicting info on the Honda 928TAS so I called up Honda directly American Honda Power Equipment Division Customer Relations Tel: 770-497-6400 Fax: 678-339-2519 Mon. - Fri. 8:30 - 7:00 EST I spoke with Denise at the above number. She told me that side skid shoes were for commercial use and that some 928TAS models were designated as such and that you could tell this by looking at the side of the bucket and seeing if there were indents where the side skid shoes would go. If there are then you can add standard skid shoes if no indents then you have to use commercial ones, either way you have to drill holes in the side of the bucket to add them. The side skid shoes according to her and she double checked are for commercial use and are an option you pay extra for. They make the 928TAS easier to turn and protect any bedding or concrete and they prevent the auger from scraping the ground. I explained that my dealer had told me differently and she explained that perhaps the dealer has heard from a customer that the snowblower was easier to turn without them but Honda maintains that it's easier to turn with side skid shoes and that it does not in any way affect the operation on the snowblower even in it's fully lowered position except that the auger will not scrape the ground. Since I had her on the phone I asked when the first oil change should be and she said at 20 hours not before or after. She said all this is available in the owners manual. She did mention that you should check your oil level each time before using the machine. So that's the offical story from Honda America easily verified by calling up Honda and speaking with Denise or someone else in customer service.
"If you have more miles on your snow blower than your car, you live in New England." "If you can drive 75 mph through 2 feet of snow during a raging blizzard without flinching, you live in New England."
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Steve_Cebu
Joined: Dec 17, 2009
Points: 888
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Re: Honda Side Skid Shoes & First Oil Change Interval (info direct from Honda not a dealer)
Reply #16 Jan 8, 2011 12:26 am |
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Steve, I am begining to think that you missed your Honda snowblower. I was hoping we talk more about Yamaha or something else other than Honda but that red beast seems to dominate.
Well I would love to talk about it but they don't sell them in the US although if they did I certainly could find that out. I am a senior purchasing agent. I spend money all day.
But the corporation I work for has professional snow removal. I have found in the 25 years of buying things that you really can buy almost anything, that's part of the fun of the job. I'm sure Yamaha could be purchased through commercial ventures, very little is impossible. That said it's more than I want to spend for a private snowblower. They don't sell Yamaha in MN do they? I'd be willing to bet they don't sell in the USA for very good reasons. I can think of a few off the top of my head. I should get the numbers for Honda snowblower sales for 2010 if available. That would probably tell the story of Yamaha. I think if Yamaha came back to the US they'd do ok, but in a bad economy it's not the best time to try and reclaim the high end snowblower market.
"If you have more miles on your snow blower than your car, you live in New England." "If you can drive 75 mph through 2 feet of snow during a raging blizzard without flinching, you live in New England."
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New_Yorker
Preach the Gospel always, use words when necessary
Location: Long Island, NY
Joined: Nov 26, 2010
Points: 219
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Re: Honda Side Skid Shoes & First Oil Change Interval (info direct from Honda not a dealer)
Reply #19 Jan 8, 2011 11:33 am |
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I was getting tired of all the conflicting info on the Honda 928TAS so I called up Honda directly American Honda Power Equipment Division Customer Relations Tel: 770-497-6400 Fax: 678-339-2519 Mon. - Fri. 8:30 - 7:00 EST I spoke with Denise at the above number. She told me that side skid shoes were for commercial use and that some 928TAS models were designated as such and that you could tell this by looking at the side of the bucket and seeing if there were indents where the side skid shoes would go. If there are then you can add standard skid shoes if no indents then you have to use commercial ones, either way you have to drill holes in the side of the bucket to add them. The side skid shoes according to her and she double checked are for commercial use and are an option you pay extra for. They make the 928TAS easier to turn and protect any bedding or concrete and they prevent the auger from scraping the ground. I explained that my dealer had told me differently and she explained that perhaps the dealer has heard from a customer that the snowblower was easier to turn without them but Honda maintains that it's easier to turn with side skid shoes and that it does not in any way affect the operation on the snowblower even in it's fully lowered position except that the auger will not scrape the ground. Since I had her on the phone I asked when the first oil change should be and she said at 20 hours not before or after. She said all this is available in the owners manual. She did mention that you should check your oil level each time before using the machine. So that's the offical story from Honda America easily verified by calling up Honda and speaking with Denise or someone else in customer service. You should have inquired why the machine does not say the engine oil must remain in the engine unchanged for 20 hours, if that is in fact the dubious action that Honda demands. I suspect you were talking to a tech rep reading some computer screen. telling a consumer the oil should not be changed before 20 hours goes against everything in maintaining a engine. People often debate extended oil changes but only here are there people clueless enough to suggest that changing the oil 3 times in 20 hours is worse that changing it once. And lest anyone forget we are taliking about engines that have No Oil Filters to collect the wear particles that I can attest make the oil at 2 hours grey in color. You might as well add sand to the machinery. At least the owners manual does not agree with her, like evreyone else who knows anything.
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