Abby’s Guide > Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) > Discussions > Toro 421Q & 421QE (38588/38589)
Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions |
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allenm
Joined: Dec 29, 2010
Points: 8
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Toro 421Q & 421QE (38588/38589)
Original Message Dec 29, 2010 3:40 pm |
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Toro 421Q & 421QE (38588/38589) I purchased two of these snow blowers (one for me, and one for my Mom). The other model I was considering was the Honda HS520AS. The deal breaker was the Quick Shoot control. I cannot emphasize enough how much you will love this. Adds to making snow blowing easy and fun! When you first look at the unit it looks big for 1 stage snow blower. However, after using it a time or two, it feels light and maneuvers very easily. My Mom is 71 and has no problem with it at all. If you have under 1 inch of snow, don't expect it to throw very far. If you have 2-10 inches, it will throw the snow 35 feet as Toro claims. It's been a great snow blower. I highly recommend the product. My question for anyone......In the past few weeks, I've been reading more and more people that own the Toro 421Q and 421QE that have experienced gas leaking problem. Similar to the Power Clear 180 recall back in June of 2010. Curious to know if anyone has experienced this with their Toro 421Q or 421QE snow blower???? I purchased my snow blower online from Home Depot. I received it double boxed. There was an outside box (separated from the manufactures box) to handle shipping better. Very professionally shipped and boxed from Home Depot (as it should be)! My Mom was not so lucky. She ordered hers through Snow Blowers Direct. When she received it, the snow blower was falling out of the box and was damaged (broken shoot). We contact Snow Blowers Direct. They sent her another shoot, but here's the part that put my Mom in tears......they sent it in 14 pieces for her to assemble. Adding insult to injury, they did not send all the pieces for it to work. Snow Blowers Direct sent her 1 spring, as the unit requires 2. Our local Toro dealer had to order the second spring. Our local Toro dealer put it together for $30. This entire problem could have been avoided if the product was packaged accordingly. One cannot help but read the numerous complaints where several people have receive damaged product from Snow Blowers Direct.
This message was modified Dec 29, 2010 by allenm
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CharlesW
Joined: Jan 9, 2011
Points: 76
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Re: Toro 421Q & 421QE (38588/38589)
Reply #8 Jan 9, 2011 9:33 am |
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Just registered to post a link to another reference to a possible Toro 421 fuel leak, but I don't seem to be able to do that. Here's the link,but you will need to copy and paste to access it.
This message was modified Jan 9, 2011 by a moderator
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theMonk70
Joined: Jan 9, 2011
Points: 1
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Re: Toro 421Q & 421QE (38588/38589)
Reply #9 Jan 9, 2011 8:48 pm |
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I'm sorry to say everyone. I purchased my Toro 421Q in Dec 2009. Didn't really used it much in Jan 2010 (maybe 3 times) becuase the lack of snow fall. But the winter of 2010 was here and went to use my 421Q. It was fine after use until gas leaked out into the garage. The smell travelled through out the house. I tell ya, that scared the heck out of my wife and I. At first, i did a google search on gas leak problems on my Toro. Really didn't find any thing and pertain to my model. I took the unit to the dealer I purchased it from and they said that it could be the carburator. When they looked into it, the said it was my gas i used was dirty and cause the valve to stay opened. After it was all said and done, it cost me $120 of cleaning and repairs. I sucked it up and paid for the repairs. Now with the snowfall on Saturday Jan 8th, 2011, I fired it up and used it. No problem and no gas leak. However, 5am in the morning, my wife wakes me up and said she smells gas. Of course, I check the garage, looked at the Toro and all of the gas leaked out. I will call my dealer and asked him to what going on. Also, I really hoping he will not charge me another ridiculous amount for repairs that should be covered by Toro. I will let everyone know how that goes. |
aa335
 
Joined: Nov 29, 2008
Points: 2434
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Re: Toro 421Q & 421QE (38588/38589)
Reply #12 Jan 10, 2011 12:02 am |
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Just registered to post a link to another reference to a possible Toro 421 fuel leak, but I don't seem to be able to do that. Here's the link,but you will need to copy and paste to access it.
Where's the link? Looks like the moderator removed it. Is it a taboo to post link to another forum?
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alty
Joined: Nov 1, 2010
Points: 38
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Re: Toro 421Q & 421QE (38588/38589)
Reply #13 Jan 10, 2011 12:32 am |
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Here's what the link said - " 421 QE leaking fuel
ran my snowblower this evening parked it in the garage afterwards and then about an hour later notice a gas smell in the house. Went to the garage and gas had seemed to drain from the tank? Anyone else have this issue? not sure why but pulled starter and the cord was locked (now believe it was just frozen) so was concerned I had other issues. Opened the oiler filler and oil was pouring out so quickly put the dip stick back in. What the **** is going on? Dealer put in the oil and checked everything when I bought it late last winter. The way the oil was pouring out I can't figure out how it was even possible to get that much oil in. thoughts? " I have not heard of a problem with the Toro 421QE and leaking fuel before - Locin fixed the Toro180 fuel problem from last year, and logically would think they would not be seen in any of their other motors. |
CharlesW
Joined: Jan 9, 2011
Points: 76
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Re: Toro 421Q & 421QE (38588/38589)
Reply #14 Jan 10, 2011 8:38 am |
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Where's the link? Looks like the moderator removed it. Is it a taboo to post link to another forum? Evidently the link was removed by a moderator. I did try to find any reference to what links could or could not be posted before I posted and didn't find where posting a link to another forum was prohibited. Obviously it is. No big deal, but a simple PM or notation as to why it was removed would have been nice. I think it is called common courtesy. That said, I will say "So Long" since I will probably be removed anyway. 
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rwkoch
Joined: Jan 10, 2011
Points: 1
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Re: Toro 421Q & 421QE (38588/38589)
Reply #15 Jan 10, 2011 2:16 pm |
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You just described my problem exactly. Oil sump was full of fuel so off to the dealer it went. Parts are on backorder and it will probably cost me because they thought that the carb was dirty due to old fuel. I have called Toro and they don't have a recall on this model but probably should have based on the number of people having this same problem of leaking fuel.
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jackrabbit000
Joined: Jan 10, 2011
Points: 15
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Re: Toro 421Q & 421QE (38588/38589)
Reply #17 Jan 10, 2011 7:36 pm |
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Is fuel leakage still a problem or has Toro addressed the problem on the 2010/11 421QE's?
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