Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions

We didn't have much snow, about 5 inches or so. But we had to get out so time to try out our new Toro 1028. I've gotta say compared to our Honda 928TAS the Toro feels really really light. My wife can't believe how light it feels and how easy it turns. She still has trouble with the quick chute but in a few storms she'll have it down pat. From the pics you can see how the machine is almost as big as she is. She was a little nervous using it but we are getting another 8 inches by tomorrow night she'll get more time using it.

Enjoy the pics. I hope they come out.

Thanks for all the suggestions and support regarding my backfiring B and S engine on my Ariens.  Ariens sent my concerns to Briggs.  Briggs emailed me back saying they would contact the dealer to resolve the issue.  10 days later I still have no response.  Unfortunately, we haven't had any snow here so I haven't had a chance to try the machine more to see if the backfiring diminishes.  It's been a frustrating experience so far with Ariens and Briggs. 

joed wrote:

I don't suppose there is any chance that the dealer would take it back? I made a deal here for my dealer to take back the Honda I bought.

joed wrote:

Joed- I had an issue with a Kawasaki powered mower that was still under  warranty. The mower manufacturer told me that engine issues were handled by the engine manufacturer( Kawasaki) and to contact them. It didn't make me happy but I have come to learn  that's pretty much standard in the Outdoor Power Equiptment industry. In addition I learned that the Kawasaki engine warranty in this case was a year longer than the mower guarantee. That did make me happy as you can well imagine. It turned out that there was a defect in the connecting rod on the Kawi which caused the wrist pin to seize . Kawasaki replaced the engine.

Since Briggs responded to you work with them. The only issue as I see it is that Briggs sent you back to your dealer.Did Briggs mention anything about the cam change? You should share that information with them. If they say they know nothing about it ask them for another dealer. If your dealer has been BSing you I wouldn't want him to touch my machine.

 Even though there is no snow you can run a test on your machine. Start it up and let it run until the choke is no longer required. That should take no longer than a  minute and then shut it down. The engine will not be  hot relative to it's temperature  if you just finished an hour of throwing snow. If it doesen't back fire on the "cold" shut down then there is nothing wrong and letting it idle for a minute or two before shut down when hot will most likely "cure" the back fire issue.

Lastly-It occurs to me that the unit in question is new which means evrything from the engine to the frame is tight and therefore it is possible operating temps could be higher than when the unit is fully broken in. As you can see I believe this is a temperature related issue. For the mean time I would make sure the oil is up to the proper level and use the machine when necessary. Change the oil at the five hour interval and wait to see how your inquiry plays out with Briggs. You may find the back fire goes away as the machine "breaks in".

 I am curious as to Briggs' verifying the cam replacement as well as what the cure is to your issue.

Please keep us informed,

Marc

Did the dealer show/give you the old engine parts that he claims to have replaced? I've seen sleazy dealers claim that they performed warranty work but didn't do the work that they claimed under warranty. I always ask to see the parts that were removed in any type of work I allow a mechanic to do. I do my own small engine work but if I bring an auto in for maintenance (i.e. timing belt and pulleys), I ask for the old parts before they start the work. I do the same with certain motorcycles that are more complicated to work on such as engines with dual over head cams. It's a complicated job to adjust the valve lash on them. As well, specialized tools and a variety of shims are required. When I bring the machine in, I tell them that I want to know the clearances before and after the work was done as well as what size shims were removed and added. When you ask for this info, it lets them know that you're at least somewhat aware of the work they're about to do and not completely ignorant. Helps keep them honest.