Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions

Buying a John Deere 928E, but I am concerned that it won't be easy to turn. On their website it states "Knob style wheel differential system", what exactly is that? Their other higher end models have "Easy Steer" and "Quick turn". Whats better? Should I look to Toro, Simplicity/Snapper instead? Which one is easiest to turn in the same class as 928e?

Link on their site for the 928E:

http://www.deere.com/en_US/ProductCatalog/HO/servlet/com.deere.u90785.cce.productcatalog.view.servlets.ProdCatProduct?pNbr=LP1695441&tM=HO

Thx.

Why won't Lowes take it back.  They have a 30 day satisfaction guarantee.  Tell them that you are not Satisfied with the product.  If that doesn't work, start working up the ladder, go to the store manager, if not there go to the regional manager, write corporate, make some waves girl!

Now, if you damaged the machine somehow that was a user caused issue, that is another reason.  You can't run it over with a Mack truck and expect a refund, but if you aren't happy with it for any reason, take it back.

This is from their web site:  "

Returns and Refunds Policy

Our ultimate goal is for you to be completely satisfied with your purchase from Lowe's. If you receive an item you are dissatisfied with, you may return it within ninety (90) days** to any Lowe's store for a refund or exchange within our current return policy guidelines. For additional assistance, visit your local Lowe's store or you may call toll-free 1-800-890-5932 and one of our customer service representatives will be glad to recommend alternative return options that may be available. Information contained on the invoice will be necessary to process the return or refund. Please have the invoice ready when you call. After the return period**, products will be covered by the manufacturer's warranty as applicable. **30 days for Outdoor Power Equipment (mowers, chainsaws, blowers, tillers, trimmers and pressure washers)" The above came from this link, print it out and take it with you when you return the machine:  http://www.lowes.com/lowes/lkn?action=pg&p=CustServ/custsvc_oo_returns Don't take no for answer, you could always get radical and print picket signs that says that Lowes doesn't back it's satisfaction guarantee and picket the store on the public sidewalk.  You should be able to get this resoved before it gets to this point.  Start calling the store and asking for regional manager's name, marketing managers names etc.  So tell us why they think that you can't return it? By the way, the 928 does NOT have the easy turn feature but the 1130SE does.  I own the 1130 SE and am very happy with it.  Turns like a charm, bigger engine, wider clearing path, heated grips all for only $200 more.  Maybe you could trade up, but if you are totally upset with Lowes, it's time to move on.  I had a very good experience with the local Lowes and am totally happy with my experience there.  Rick

To ettidura

To answer your question: "Also, does anyone carry Simplicity online...I am in MA and they appear to be sold out everywhere."

I just bought a Simplicity L1530E from ASC Power Equipment in Methuen (978) 682-5770 and after selling me mine (I get delivery tonight) they had 3 of those machines left.

Additionally, as of yesterday he had one L1428E.

Don't know of his other stock as I was only looking in their Large Frame category.

I have dealt with these guys before but only for parts for my Ariens mower.

Tom

I had a look at the link the OP supplied. There doesn't seem to be any description of what they mean by the phrase "knob style differential". From the discussion on this thread I get the feeling that the unit is a axle mounted pin lock system that has a knob on it. If so then this is NOT a DIFFERENTIAL.

A differential is more than just releasing a wheel so that it can free wheel. Its basic purpose is to allow two or more wheels to go around a turn and have power and speed properly allocated to the wheels. The wheel on the inside of the turn turns at a lower RPM than the wheel on the outside of the turn. Its mechanically more complicated and much more sophisticated than letting a wheel run free. A limited slip differential alleviates the problem that occurs when one of the wheels start to slip on ice or in mud. With a normal differential the slipping wheel gets all the power and you are stuck. With a limited slip differential all the driven wheels are guaranteed to get some of the power and hence you are less likely to get stuck. This is normally in the context of vehicles, the only snow blowers that I know of that currently have differentials are ones manufactured by Ariens. If I remember correctly John Deere did hire Ariens to manufacture snow blowers at one point and I think some ( or all, I'm not sure) had differrentials. I'm wondering about the current crop of John Deere units.

Can anyone confirm whether or not the John Deer 928E has a true differential?

nibbler wrote:

The 928 does not have the easy turn feature.  I was not able to contact John Deere to get a good explaination on the "true differential" question:  They did return my call but I wasn't available when they did and I haven't called them back yet.  Here is a pdf file that shows a nice picture of the 1130's Easy turn feature. 

http://www.deere.com/en_US/ProductCatalog/HO/media/pdfs/jd_snowthrowers_brochure_eng.pdf

 The 1130 is the only one in their line that offers the Easy turn and it is again not on the 928E:  Here is the JD website where it gives specs on both units:  http://www.deere.com/en_US/ProductCatalog/HO/servlet/com.deere.u90785.cce.productcatalog.view.servlets.ProdCatProduct?pNbr=LP1695442&tM=HO