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Tubby


Joined: Dec 5, 2007
Points: 78

Importance of a *REAL DEALER*.
Original Message   Dec 18, 2007 10:32 am
Bought a brand new Simplicity a week ago. Only ran a gallon through it. Noticed the cable that controls the chute deflector has abraded the outer jacket away where it runs through the little curly cue thingy welded on the chute.
So, I called the dealer, told him about it, and he said he would order one today, and call me when it came in. Cool.

But then I thought, what if I had just bought at a borg (Home depot, etc) store. I would of more than likely had to live with it until it dies an early death, and then fix it at my cost. I am sure that at any rate, it would not have been this easy.

Food for thought to all those who see a "great deal" at the depot!

Carry on!
Replies: 1 - 8 of 8View as Outline
borat


Joined: Nov 10, 2007
Points: 2692

Re: Importance of a *REAL DEALER*.
Reply #1   Dec 18, 2007 10:38 am
Nice to hear that you're being well taken care of.  Now, the question is, what caused the cable to fail?  Can you post a picture?
Tubby


Joined: Dec 5, 2007
Points: 78

Re: Importance of a *REAL DEALER*.
Reply #2   Dec 22, 2007 5:09 pm
Tubby


Joined: Dec 5, 2007
Points: 78

Re: Importance of a *REAL DEALER*.
Reply #3   Dec 22, 2007 5:11 pm
Hmm, he has not called yet to say it is in.  Would you have done the same thing, or just paint the area in liquid  electrical tape? I figure for as much cabbage as I put into this, it ought to be perfect.
Gelid


Location: Maine
Joined: Nov 19, 2007
Points: 84

Re: Importance of a *REAL DEALER*.
Reply #4   Dec 22, 2007 5:18 pm
Tubby wrote:
Hmm, he has not called yet to say it is in.
Don't hold your breath, ordering parts this time of year requires more patience than usual.

Honda HS928 TCD - If you lived where I live you'd have one too
donjag


i've gone to find myself,if i'm here when you arrive,keep me here until i get back.

Location: menasha,wisconsin
Joined: Apr 25, 2007
Points: 142

Re: Importance of a *REAL DEALER*.
Reply #5   Dec 22, 2007 5:21 pm
i dont think the "big box"would give a damn,thats why i buy certain things from a dealer,good luck in your quest,i would want to know why the cable failed though.

Gelid


Location: Maine
Joined: Nov 19, 2007
Points: 84

Re: Importance of a *REAL DEALER*.
Reply #6   Dec 22, 2007 6:25 pm
donjag wrote:
i would want to know why the cable failed though.

So would I. I guess it may have been exposed to heat or extreme cold, making it less resistant to friction wear. Or it may have sustained tool damage during assembly.

Honda HS928 TCD - If you lived where I live you'd have one too
borat


Joined: Nov 10, 2007
Points: 2692

Re: Importance of a *REAL DEALER*.
Reply #7   Dec 22, 2007 10:14 pm
That cable is not unlike the controls on a motorcycle before the use of hydraulics.  I've had a few bikes and plenty of exposure to cables.  It's hard to say for sure but it looks like your cable just may have had the plastic melted in the area where the damage is.  The cable could have been momentarily laid on or against the exhaust while the engine was running.  If the cable is not kinked and  functioning OK, I'd repair it with some vulcanizing tape and wait for the replacement.   If they don't want the damaged cable back, I'd just keep using it and keep the replacement for a spare.  Who knows?  You might need it in twenty years.   
newjerseybt


You want it done right?...You better learn how to do it yourself!

Ariens 1128DLE
Ariens 8526LE
Honda HRC216
Bosch 3221L
Craftsman DYT4000
Stihl FS90R


Location: Honesdale, PA
Joined: Dec 19, 2004
Points: 171

Re: Importance of a *REAL DEALER*.
Reply #8   Dec 22, 2007 10:41 pm
Tubby wrote:
Hmm, he has not called yet to say it is in.  Would you have done the same thing, or just paint the area in liquid  electrical tape? I figure for as much cabbage as I put into this, it ought to be perfect.

I wouldn't do that. If the liquid seeps through, the cable may bind.
Replies: 1 - 8 of 8View as Outline
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