Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions

Hi,

I have a continuing problem that maybe someone can help me with. The remote wheel lock works erratically. I squeeze and release the lever and nothing happens. I try it repeatedly and it sometimes works. This happens either with the left wheel is locked or not. Checking the manual it states not to put any load on the axle, and to turn the unit right or left to release the axle lock. I have tried this and still, at times, it refuses to either lock or unlock the left wheel.  I then went and tried adjusting the cable adjuster, as suggested by the manual, still no difference.
The last step was, according to the manual, to take it to a dealer. Which I did. When the dealer called me back he stated it was fixed. When I asked him what was wrong. He stated nothing. He just adjusted the cable again. When I picked it up I tried the unit and sure enough it still erratically would not free up the left wheel and then it would.  He stated he wasn't familiar with this arrangement for a wheel lock (was familiar with the remote differential though).  In fact he stated, ' Whenever Ariens has a product that works well, they change it'.  Not exactly what I wanted to hear and most likely not going back to him again.  Sooooo...anyone have any suggestions?

Sorry to hear about the dealer stripping the screws. When I bought my first Ariens machine back in NJ back in 2003, I was cringing watching the inexperienced, South of the Border help, tilt the dealer's Arien's machines into the service position without putting a piece of cardboard down first. These inexperienced people also lifted my 315 pound snowblower up and banged the tailgate of my brand new truck while loading the machine onto my tailgate. Heaven knows why they did not use my new 1500 lb capacity landscaper's bi-fold ramp which was sitting in back of the truck. Cheap help is not always cheap.

I learned decades ago that the best service can be found in my own garage.