Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions

As some of you may know after researching brands etc.. I purchased an Ariens 11.5hp 28 in cut LE snow thrower. It is only 2 months old and has been used 3 times, yes thats right 3 times.  2 of those times the snow fall was only 4 inches. 

Anyway , the first heavy snow fall we had (2 -3feet) the blower wouldn't throw snow any further than 10 feet. My OPE dealer loaned me a new husky 10.5 hp and took mine to fix a misaligned idler and replace the drive belt. 

The next light snow it blew snow well but barely threw the stuff at the end of my driveway 15 feet.  I called my OPE dealer and once again he came and got it. I called three days later and he told me some bushing came loose and did some damage to some main shaft. Anyway it's been a week and he's still waiting for parts. He offered to lend me a Husqvarna again but I'm wondering if maybe I should get a refund and go buy something else.

The Ariens has great reviews, it's heavily built and looks well put together,itn also has some nice features BUT  I can't say it works good because I haven't really seen it work.  The one good thing I can say is my service guy is excellent.

Should I get a refund?

TOOLPIG, if the forum technically allows, you should consider changing your "subject line", I shoud think you would express a sentiment of "very impressed" consdering the support and backing you received.

I tried to change the subject title, I hope it worked!

I guess it didn't work  :(

Can anyone help me to do this?

This forum doesn't allow you to edit your messages anymore.

Perhaps the "owners" can explain the history.....