Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions

Thought everyone should be made aware of this potentially dangerous situation involving the fuel line on the Ariens 926LE with the Tecumseh engine for 2005.  Overall, the fuel line keeps slipping off the nipple from the gas tank resulting in the drainage of fuel from the gas tank. I do not pretend to be an engineer, but upon my inspection of the nipple from the gas tank concludes this was a poorly engineered design as there is no place for the clamp to securely clamp onto.

History:  Purchased 926LE at HD on 11/22/05 in Rockland, MA. (South Shore of Boston)  Filled with Gas and Stablizer in mid December and ran for 15 minutes.  Then stored in my garage till first snowstorm (still waiting).  Morning after Patriots/Jaguars playoff game, went to garage and had gas all over the garage floor.  Upon inspection, noticed that the fuel line that connects over the nipple from the gas tank came off.  I slipped it back over it and then watched to my amazement as it slip down again and came off.  I figured it must be a bad clamp, so after visiting my local hardware store, I reinstalled using a screwdriver clamp.  Again, the fuel line slipped off the end.   Upon further inspection of the nipple, it became apparent that no where on the nipple was there a place for the clamp to tighten to and with the nipple in the shape of a cone, forced the clamp downward.

Ariens / Tecumseh Service

I spent the rest of the afternoon cleaning up the gas and vapors from my garage.  The next morning, I first called Ariens and to my amazement, they were aware of my situation and advised me to call Tecumseh.  The customer service individual advised that they were aware of this problem in late August but it was too late in the production cycle to fix the problem.  I then called Tecumesh and the customer service rep (Jim) cut me off as I was explaining my issue, and advised that they too were aware of this issue, and that I should take the machine to my local authorized dealer for repair.  Jim stated that the dealer would attempt to file or "rough up" the nipple with the goal of affording the clamp something to clamp onto.   He stated that they issued a repair bulletin in Late November to all dealers about this problem.  I then called my local authorized Ariens dealer  who also quickly advised me that they were aware of this issue, and that I could bring it in and they would fix the problem with one day turnaround time.  I dropped if off the following Saturday and picked it up on January 16th.

Home Depot Service

After dropping off the machine to be repaired, having the weekend to think about it, I decided that this so called fix, was in no way a permanent fix, and the potential risk for further gas spills still existed.  SoI decided to go to HD and discuss with them and request a full refund.  They too advised that they were aware of this problem and after discussing with them for about 30 minutes,  instead of returning the machine, HD agreed to have one of the service dealers come to my house and replace the entire gas tank with a new one that did not have the problem.   You would think this would give me "piece of mind".

They came last Friday afternoon and the HD outsourced service technician replaced the "problem" gas tank with a new one.  Yesterday afternoon, in preparation of our potential nor'easter this week, I started filling the gas tank and guess what, gas started coming out onto the floor.  Upon inspection, I noticed that the "fuel line" had once again slipped off the nipple, to the new gas tank!!!!!!!   Remaining calm, I then called the service manager at HD and this time told him that I would be bringing the machine back to HD this week for a full refund as my patience had run out...

He was very understanding and gave me no problems with my decision to return it.  Of course, he advised that they were now selling the snowblowers at 1/3 off.

The question I now have to everyone, is after I return the machine for a full refund, what should I do.

Option 1: Buy the Ariens 11528LE with the Tecumseh OHV valve engine (upon inspection different fuel line set up) at 43% off.

Option 2:  Buy the Ariens 926LE with the new Briggs & Stratton OHV engine (only dealers are offering this, not HD) at full retail price. They will not bargain during the winter.

Option 3:  Wait it out and attempt to find a deal with a local dealer this spring and summer......

I truly appreciate everyone's valued opinions and look forward to checking back with you.   

  

does this impact the Tecumseh ovh 9.25hp on the 926DLE pro?  i wiggled my gas line last night and it seemed secure.

oakville wrote:

I think it only effects L-Heads and its not every blower per-say.  I believe the fuel tanks of the OHV and L-Heads are differant.  Might not be a bad idea to ask your dealer if it pertains to you.  It was stated somewhere I read that some blowers will require it and some wont.  If your seems like it wont make its way off and haven't had any problem your probibly ok, I think its only this years models and for the most part anything purchased after "Novemberish" I believe is ok.  If need be call Ariens or Tecumseh with model and serial number.

Opps forgot to respond to your choices :P

I would get the 1128, its a great machine and with that kind of discount you can't go wrong.

The Briggs and Stratton Engine on the 926LE is a Powerbuilt, not the Intek snow.  It doesn't have a throttle so its much like a two cycle engine in that its one constant sound.  I need a throttle simply because I like to be able to have my engine idle while talking with a neighboor so I can hear them or haveing to clear some sticks or something out of the path of blower you can slide the throttle down.  Its a great engine but I've been told the only real reason that Ariens had the Briggs on them is because Tecumseh over promised engines, next year it looks like it will be just Tecumseh engines again.  Thats the information I got from my dealer and they strickly deal only Tecumseh snow engines claiming the had some trouble with Briggs snow engines in the past.  Its realy your preferance and to me it sounds like the out sourced tech just installed another tank with out properly securing it and doing the proper things to the nipple.

oakville wrote:

Might depend on the production run. I have the 2005-06  926pro and the dealer came to my home to fix the problem last November. Check your engine serial# and call the dealer.

John

First, everyone thanks for your input/comments.

I returned the 926le to HD last night and they were understandable to my situation, even though I was returning it for a full refund after my 30 day original purchase point. 

I could not pass up the opportunity to purchase the 11528le at a list price of $1318 minus 33% off plus another 10% with my original coupon.  This brought the price down to $827.82 including MA 5% sales tax.   Then adding in my mutiple HD Gift Coupons received from the holiday season, the final cost was about $500.  I think we would all agree that was one opportunity I could not pass up.

I inspected the gas tank it is a different design and I would like to believe that I should not have the issue I just went through.

As for those with a 926le,  it appears that all dealers HD and local ones have some sort of bulletin on this issue and the model/serial numbers that are effected.  I would recommend that you provide them with your serial number/model # and have them confirm if your machine is one of the one's effected.   I don't recommend waiting to see if the fuel line comes off the nipple as it was a very unpleasant experience cleaning up my garage floor of gasoline and odors.  By the way, I used Simple Green mix with a little hot water and after some srubbing and drying with towels, no longer any gas smells.

Also, the HD in Rockland, MA (exit 14 off Rt. 3) still has about a dozen of the 11528le's left for those interested.

I look forward to posting a full review of this machine when the first opportunity arises, (maybe next year with the weather we're having) 

Final comment on HD.   I must say that I found the management team that I dealt with at HD to be courteous and reasonable and stood behind what they sold. 

Thanks again.

Capetime.

When you went to pay for the new blower, did you wear a MASK and GUN, cause you stole it!!!

Congrats!

                                                   Fred 

capetime: great decision.  Good luck.  and follow the break in procedure.

What, they didn't have 1332's?

Congratulations on your great buy. Does your machine have the new type of chute control (side to side lever)? Would be interested in knowing how it works in snow conditions. I like the crank type that mine has and noted that many on the models on display at the local HD weren't working properly. Hopefully this was a set-up problem and not an overall design problem.

I have a 7524 and I have noticed that the fuel line has dropped down to the end of the nipple but the piece of gear below the line has prevented it from coming all the way off. You try to push it back up but it slides back down. It's staying on but only because it is being prevented from coming all the way off by the physical obstruction of the piece below it. I think I need to call my dealer tomorrow.