Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions

As some of you may know after researching brands etc.. I purchased an Ariens 11.5hp 28 in cut LE snow thrower. It is only 2 months old and has been used 3 times, yes thats right 3 times.  2 of those times the snow fall was only 4 inches. 

Anyway , the first heavy snow fall we had (2 -3feet) the blower wouldn't throw snow any further than 10 feet. My OPE dealer loaned me a new husky 10.5 hp and took mine to fix a misaligned idler and replace the drive belt. 

The next light snow it blew snow well but barely threw the stuff at the end of my driveway 15 feet.  I called my OPE dealer and once again he came and got it. I called three days later and he told me some bushing came loose and did some damage to some main shaft. Anyway it's been a week and he's still waiting for parts. He offered to lend me a Husqvarna again but I'm wondering if maybe I should get a refund and go buy something else.

The Ariens has great reviews, it's heavily built and looks well put together,itn also has some nice features BUT  I can't say it works good because I haven't really seen it work.  The one good thing I can say is my service guy is excellent.

Should I get a refund?

I live in Northern NewBrunswick in Canada.  The name of the dealer is Bremner Farms in Center Napan.

By the way the guy called the next day to make sure the new blower worked well and that I was satisfied!

can't complain with that service!  Some patience pays off.  Looks like he is a great dealer and it looks like you just happened to indeed get a lemon blower, this new 1128 should give you trouble free service for years to come!

toolpig wrote:

That type of service is so rare these days. I would buy all my outdoor equipment from him! Congrats and glad to see it all worked out.

Chris

TOOLPIG, if the forum technically allows, you should consider changing your "subject line", I shoud think you would express a sentiment of "very impressed" consdering the support and backing you received.

I tried to change the subject title, I hope it worked!

I guess it didn't work  :(

Can anyone help me to do this?

This forum doesn't allow you to edit your messages anymore.

Perhaps the "owners" can explain the history.....