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MarkL


Location: Western New York
Joined: Nov 18, 2005
Points: 2

Toro 828LXE gear box
Original Message   Nov 18, 2005 12:49 pm
23 inches of snow yesterday!  Started up my brand new Toro 828.  30 minutes later the auger stopped working when trying to go into 18" of wet snow slowly.  The motor didn't stall, the sheer pins didn't break.  The gears did.  Toro says the dealer will fix it.  Not a chance or replacement or upgrade to a 1028.
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AZinOH


Those who accept self-deception will perish by it.
Shakespeare said "to thine own self be true".


Joined: Nov 25, 2004
Points: 189

Re: Toro 828LXE gear box
Reply #3   Nov 18, 2005 6:59 pm
I'm sorry to hear of this unfortunate situation, but I take it as a good sign that your complaints did not fall on deaf ears.  Both your dealer and Toro are doing the right thing to get you  a new replacement machine. This demonstrates why a reputable dealer is your best ally in coping with a problem like this. I wouldn't presume to guess what would happen with, say an MTD or something from a big box store but I wouldn't want to find out, either.

AZ 

Snowblower...Toro Power Max 726te 2004

Lawn tractor...AYP w/ 14.5 Briggs-42in 2000

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